Clean rooms. Comfy as beds. Nice housekeeping. Staff were always friendly and helpful, providing umbrellas when it was raining.

Lack of items in the room e.g. no toaster or microwave or cutlery except a few spoons.

We had a big, modern room with comfy chairs, a wonderful bed, and the best shower water pressure we've found on the North Island. The wifi worked well, and the ceiling fan was good for keeping the room cool at night. The hotel's location is unbeatable: across the street from the seafront walk, next to the terrific Puke Ariki museum, and a few blocks from the restaurant strip on Devon Street. We were lucky to snag one of the limited parking spaces in the hotel's lot, so we left the car there and went all over town on foot.

The shower stall leaked water onto the bathroom floor. There was some street noise late at night, even with the windows closed.

location to boardwalk

restaurant didn’t open until 4pm

Location, view and price

Nice big room

Bathroom a little dated. View was of car park

Staff were great. Kyle the bar tender was particularly exceptional...great knowledge

Shower was great

Noisy neighbours, banging around at around midnight.

nice and clean & close to central city

Very central

great location, comfortable rooms. very quiet at night.

Restaurant young man very friendly and helpful. Location

Noisy from traffic TV didn't work, however after an hour two lovely staff swapped it with next door room.

The room and staff were great.

Salt restaurant food portions.

good view, nice services

handy location and having restaurant

hit and miss with parking

The hotel’s own description states spectacular see views from the family room however there was a huge roof in front of our window so the view was quite some distance

The hotel is situated on a very busy road, sleeping was difficult for 4 am onward.

location

The location was fantastic and the staff were friendly

Was a little disappointed with one of the dishes we ordered but was rectified

Perfect location and glorious view over the harbour.

The rooms are starting to look a little dated. Everything is clean and tidy but the walls and furniture have scuff marks and the first generation iPhone speaker could be retired.

We had a great stay the staff were very friendly and helpful our dinner was brought to our room and was lovely.

We enjoyed everything. Thank you.

Location was perfect for us, as we were playing squash at Kawaroa Park. The water and scenic views were awesome. Our room was perfect and a cot was provided which was handy, we had a balcony and a bath which is ideal with a baby.

We were out most of the day with sport, and would come back to room and find the cleaning services there around 3pm, we thought it would be done earlier, so that was a little inconvenient.

Great sized room and comfy bed

The restaurant was significantly overpriced