It was an extremely pleasant stay. The accommodation was very good, the staff kind and prompt to the requests of the customers. We particularly note Mrs. Carmen, who provided us with useful information and advice about the hotel and the city of Bursa.

المكان ممتاز وراقي وقريب من الاماكن التي تخدم السائح الإفطار جيد ومتنوع بشكل يومي حيث قام الفندق بأعطائي كوبونات مجانيه للافطار وكان جميع العاملين يقومون بعملهم على أكمل وجه وبشاشة وصدر رحب وأخص بالذكر النادل شعيب والنادلة أمينه في بوفيه الإفطار شكراً للجميع

Zimmer absolut sauber, Frühstück sehr wohlschmeckend und außerordentliche Auswahl. Lage sehr zenztral zu Einkaufszentren, alles zu Fuß erreichbar, jede Menge Restaurants und Bars in der Nähe,, auch zu allen öffentlichen Verkehrsmitteln

Schlechtes WLAN auf den Zimmern

Everything was perfect the reception even gave us vouchers for breakfast super friendly Spacious rooms and clean location is good parking available

Not to much variety at breakfast

the hotel location is great,close to a nice Shopping center.Breakfast was also good and they were happy to order extra omlette and coffe for You.

the rooms and towels were not clean at all,everything in the room is already aged..no tissues..Some of the hotel staff were not trained well,our lunch at R restaurant floor was not good,though expensive.Room rate of about 190$/night was not worth it. Hope all of these points could be changed asap.

- Location - Clean - Free breakfast offer - Stuff

NA

The location, facilities, welcoming staff and complementary breakfast

There is no sound proof at night, annoying for light sleepers

Location , friendly, clean.

Nothing

Like the location .

Nothing

Every thing was amazing

Nothing

location

Everything was amazing

No body inform me about the thermal pool. Also there is no bathroom Hose and this problem in most Turkish hotels.

all services were great

everything thing

Welcoming staff, receptionist was more than happy to provide help about visiting options within city. located right in front of ParkOra which is Live at night with many restaurant options and cafes. Hotel offered us free breakfast vouchers which was much appreciated. The breakfast buffet was good. Carrefour mall is 2 minutes walking behind hotel. Room service food was very good, and service was really fast. Self parking provided by hotel for free. We got superior king room which was very spacious for my small family, and had a great city view. Cleaning service is top notch. Good value for money.

AC in the room was not cooling inside the room. We had to request extra crib multiple times until it was finally delivered to the room. TV size is a little small for a modern hotel/spacious room.

All the staff members that we came in contact with were welcoming, warm and went above and beyond to help us with whatever we needed. The valet, concierge, front desk and restaurant staff were all friendly and helpful. Very good experience. The breakfast was superb. We will definitely consider going back here based on the service and cleanliness.