Very clean and close to city

I dint understand why they took extra money as deposit for my booking at the hotel. They told extra amount will be refunded to my original payment mode and it hasn’t credited yet even after 5 days.

The room is spacious, an apartment room which is approx 85 SQM, a king bed room with a sitting room and a kitchen, so feel very comfortable as if at home

The changing of lifts just as confused as it can be, the reception is at 35th, the breakfast cafe is at 37th storey, imagine we are staying at the apartment block, just go to breakfast, I need to swap the lift 3 times, first go to B2 from my apartment, then to 35th Reception Storey to switch to another lift to 37th storey, just for the breakfast If I need to go to 39th or 40th storey for dinner, I may need to change the lift 4 times, after a while, I am just lazy to move out

Cleaness, arrangment, staff friendly

No variety for food, middle east, western

room is clean , staff is helpful, breakfast was good , there is a shopping mall beside just 2 min walking .

Dinner menu has few options concerning halal and vegetarians meals . staff speaking english is very weak

the courtesy and promptness

everything was good