Acces to metro station

The room had a strong smell. The only window was part of the door. For a 3-star hotel, they should provide tea and coffee in the room. They did not replenish the soap and the shampoos. Before our arrival , we received several messages from the property via Booking that the card is not valid, and if we don't change it, we will lose the reservation. We have changed it 3 times, and the most important thing we have called the property and we didn't receive any help or information just that to do what we received in the message or we loose the reservation. This was a bit stressful until we arrived and we got the room.

The garden was wonderful, the room sufficient large for all three of us, the alternatives for breakfast attractive for the price of 7 euro - the cappuccino amazing, blessed their hearts :). The personnel was extraordinary in changing our room (due to a technical problem in the bathroom) and offering support in airport transfer choices. Two supermarkets close to the hotel - useful for snacks. Close to subway - about 16 min of travel to Termini station .

The entry room door was not closing completely and being close to the entry in the yard we could hear all the guests coming in or going out of the location - unfortunately the hotel was full and no other triple was available. Be aware of the city tax - collected by the hotel at checkout - an unpleasant surprise created by the local authorities, not by the hotel - probably I missed on booking.com or at the reception where this tax was mentioned . Nevertheless, 4 eur/person/night for a 3-stars hotel is not something that leaves a pleasant memory in the last night in Rome. :(

Staff

- polite staff - very good breakfast - nice rooms

- too much noise during the night

Linen was changed, breakfast was good. The room was cleaned and transfer arranged. The area is very pretty. The staff is wonderful!

very clean,confortable,good location,affordable

good little garden

there was someone’s dirty socks in our room :( and the bathroom wasn’t good

great location, friendly staff, comfortable bed. Clean rooms and area

if you arrive later than 8 pm, there will be no hot water left. Terrible smell from the sink. Bad soundproofing.

Good location close to metro station. Free parking

Bad internet conection. No window in the room. Broken door of bathroom. Not value for your money.

Nice garden, friendly staff. There was some problem and there was not hot water. It happens, but there should be a price reduction in these cases.

Close location to metro, parking

Smell of sewer in rooms, non existing noise isolation in rooms, you hear everything from other rooms

Spacious room with great interior. Breakfast buffet was amazing

Floor corners in bedroom not cleansed for a long time Toilet seat loose( room 223) Poor noice insulation towards neighbour rooms

It good fot a night stay...Nothing else and no other facilities .

The bathrooms are really small,particularly when its a triple room,would expect better room size and bathroom size.Very congested room size... There was no option to make coffee or water was supplied..Had not provided even a glass to drink water and wasnt allowing to give one ..

The location is a very short walk away from a bus transit stop, the metro, and a supermarket. The decor is also cute if you like "boho chic".

The room and bathroom are a little tight, especially if you're traveling with a large/check in sized suitcase. After taking a shower, I realized that I was rubbing several strands of someone else's long black hair on myself before I took a closer look at the towel and found more hair wrapped in it. The toilet seat was really crooked, so I tried to push it back onto the toilet, but it completely came off. When I came back after housekeeping had passed through, I thought it was fixed. But, when I sat on it, it slipped half off the toilet again. Breakfast was supposed to be served starting at 7am, but when I arrived at 7:30am at one of the two entrances the door was locked. And the person setting the tables just looked at me and didn't bother to come open the door. So I walked around the front and the staff were at the main entrance having a smoke, which gave me the impression they weren't working yet. So I left and went to have breakfast somewhere else. Check in was a little long and chaotic since the guy was juggling several different tasks, speaking to other guests and colleagues, and having trouble finding my reservation (even though he could have looked at my ID for my name spelling). I came by later to get a bottle of water from the bar and the person on duty actually had to finish my check in because he realized that my information was missing. I woke up at 5am the morning I was checking out, and for some reason the bathroom started to fill with cigarette smoke (I'm assuming through the air vent/fan somehow). The check out was also unnecessarily too long, and a waste of time because it turned out that I only needed to leave my key card. But, I waited at the counter for several minutes just to be told that after watching the front desk person chat up other guests at the bar (who were also getting annoyed by how long it was taking to serve them).

Friendly and helpful staffs.

The smell coming out of the bathroom, the exhaust system is not working very well. Each bed also needs extra blanket… It was really cold at night.

the cleaning staff

order cover sheets many times non was delivered. smell of the bathroom,

Nearby metro station. Quiet neighborhood.

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