The property is reliably clean and comfortable and the check in is hassle-free.

The hairdryer is a bit unreliable and the living room could do with a standing light, as there is in one of the other flats. This would improve the lighting options as a whole.

it took us a while to work out how to get the key out of the door once we unlocked it as the key has to be in a horizontal position to come out of the door. I've never seen that before.

A little rearranging of pictures and things woudl make it look a lot more stylish. it was very cold when we arrived but warmed up well.

The flat itself was very nice; clean, comfortable and with good facilities. The parking was also very handy.

The building itself was a complete mess. It is clearly being refurbished/remodelled and it is like being on a building site. The issue is less the noise than the fact that the building is a mess and feels dilapidated. The bin store is also pretty grim with overflowing bins and recycling.

During my reservation, I had asked for a baby coat, but when I entered the apartment very late in the evening, I didn't find it. After I sent a message to the host manager, he immediately replied and left a cradle outside my door.

The level of cleanliness of the apartment was very very poor. The toilet and WC as soon as I entered the apartment were dirty from excrement from previous residents. The cleanliness and maintenance of the walls in the bathroom were very inadequate with spots of dirty all over. The hoven in the kitchen was so dirty and greasy that was impossible to use for warming or cooking any food. One of the beds had a duvet with blood spots that it seemed were not cleaned or properly removed. The overall structure of the apartments is not great as it looks like a structure with ongoing maintenance and very very industrial. The rooms were very dark and with no proper wide windows.

Superb. Have stayed here several times and have always found the accommodation excellent. Convenient location for the city centre and the M6. Very comfortable beds, always sleep well. Ease of check in and check out, and secure parking all help to make things straightforward and convenient. Well equipped kitchen, lots of information provided on the local area. Highly recommend.

Spacious. Good location. Felt very secure.

Spacious and good location

Not an easy access, too many codes. Not clean, hairs on bedding and stains, hairs on shower drain. No hand wash or clean kitchen sponge you rely on what previous guests have left behind. Mattress sinks in the middle. We felt like the price to quality was not balanced

Imaginatively decorated, loved the view and the unusual windows. Comfy furniture and spacious feel. Kitchen well stocked and great to have some basics already there eg tea/coffee/salt/pepper etc.

Beds felt flimsy and made a lot of noise when you turned over, especially one of the singles. Only enough hot water for one bath in the evening of our arrival. We used the boost after that which worked well. Couldn't get the drier to work unconnected to a wash cycle. Bathroom decor not up to standard of rest of apartment.