There was great communication from the start with Courtney, she went above and beyond! The apartment was lovely. Very spacious and clean. There was a lovely treat left for us on arrival. Very central to everything

Could not fault the accommodation at all!

The location is good, 10-15 minutes walk from the city centre.

The biggest disappointment was the kitchen/dining area of this two bedroomed apartment: It did not even have a sit down area where we could have a family meal. I do not call a ledge where 4 people sit crammed on stools facing a wall less than a foot from your face a dining area. Additional to this on the location, one of the bedrooms was so small that one side of the double bed was hardly accessible only a mere 6 inches or so from the opposite wall making it very difficult for me to go to the other side of the room. To make matters worse, this side of the room was where the window and the only lampshade in the room were located. The lampshade did not work and I found it very hard trying to reach to the extension on the floor under the bed (not to mention the dirt behind the bed). I note that we had to buy toilet paper and shower gel for ourselves: The 3 rolls of toilet paper and one small bottle of shower gel and shampoo (some 15-30 ml similar to what you find in a hotel room) were not even enough for 3 people on a 4-day stay. Considering the expense of £755.73 for 4 days, an additional £250 deposit as guarantee on the property before you are posted the codes to get into the apartment, I would have expected something better. Additionally, I found the coercion to send personal photos of each person who was staying at the apartment weird. On top of all this, the hosts never showed their face/s. Though I recognise that some people may prefer it this way, I found this attitude emphasising the hosts' sole interest in making money, minimising their cost and efforts, and the projection of no care whatsoever for the tenants.

Apartment was within 20 minute walk or 5 minute bus ride from the city centre with cheap buses in Belfast this is something we made use of. The apartment was well equipped with kitchen, utensils and bed was comfy. A bottle of wine was provided on arrival along with complimentary tea and coffee which was well received.

Hot water was off for a day at the end of our trip just as a small note but didn't really affect the high quality of our stay.

Very friendly service. Responsive and kind! Recommend!

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Comfortable & spacious. Very clean too.

Limited public parking spaces

very modern apartment with tremendous central heating, in a very convenient location. loved the welcome basket, and regular communication - thank you!!

very big warm apartment with two bedrooms, living room and a kitchen, nice location, excellent responsive staff. They even gave a free bottle of wine and bags of chips! Pleasant 20 min walk to Royal Avenue and Victoria Square shopping areas.

parking situation leaves a bit to be desired, though I managed to get a proper parking spot each time

Lighting we're awesome, the kitchen was incredible, the lounge was good, and the bed was awesome. The apartment generally looked welcoming😊

Given the price, I expected more. Conversations with apartment staff wasnt friendly as observed in relative apartments i have experienced, -The noise from the stairs and the floor above was very, very, very loud, uncomfortable, and terrible, as i could vividly hear kids play and stump the wooden floor and also every floor which made sleep, rest and cool off a nightmare. -Accessibility was difficult at first as we had to stay under the cold as the initial access password received was wrong. -No suitable bin bag was made available for the kitchen bin -Cleaning was difficult as limited cleaning handy accessories were not present, I literally had to bend to use the handbrush and dirt parker thruout the entire floor, the same situation with the lounge rug. -The lounge round table is Not attractive and welcoming. The 4 stools were hard to sit on. -There are no bedside sockets for mobile device use or work related fluency. Being positioned at the foot of the bed is definitely not comfortable with anyone. -The WiFi connectivity goes off once you get to the room and can work when it's turned off and on again. Hence, the ratings. Thank you

Location is good. Able to walk to City Centre. Surrounding full of shops and supermarkets. Also able to take bus to City Centre. But prefer walking. Super convenient.

It was close to Queens which was the main part of our trip so the the location was great. The apartment was a nice size and was very comfortable. The staff were very nice, and the snacks and bottle of wine on the table were a lovely touch.

We had a downstairs apartment and we could hear people walking up and down the stairs and making noise in the apartments above us. The water pipes must have been very close to our bedrooms and this was very loud at night.

What can I say ? Just loved everything about it. And a very big thank you for the bottle of wine and crisps that were in the Apartment.

We were really delighted with everything. Nothing disappointing.

location and staff communication.

nothing, although the bedrooms aren’t huge!

The location and the staff was lovely! The place was clean too! Finding it and getting in was easy.

The procedure for getting the reservation confirmed is a bit tricky, but nothing too crazy. The beds are tat bit too small for two adults. And the shower could use some extra cover to restrict the water from flowing all over the floor.

The staff were fantastic i have stayed a number of times with these people always 5 star they keep in touch with you to make sure you are having a good time with no problems and you have a problem they have your sorted in the fastest time possible thanks Cherl for another great week

I have never had a problem with these people that wasn't fixed as soon as possible

The location and the quality of the decor and furniture

Nothing at all

as it says central to everything good for a teenager Wi-Fi and own room

nothing