Very comfortable bed and OK pillows. Great kitchen with all amenities. Awesome living space empathetically and tastefully appointed. Good options not often thought of, such as coat stands, extra towels.

We cut our stay short at considerable extra cost due to the heat of the apartment, the lack of working airconditioner (agreed, it was not offered in advert), but the standalone airdonditioning unit supplied was broken, and the fan not ideal. Noise from the steet is considerable, which leaves the occupants with the only options of stuffy, hot, unbreatheble conditions or achieving some form of airflow at the cost of sleepless nights. 2 toilet rolls for 4 nights was inadequate - had to purchase additional to ensure no emergencies ! The bathroom is on the slim side, albeit the shower space is accommodating. The internal toilet space is unvented and fortunately separate. We booked this apartment quickly, and whilst I usually the reviews, clearly, I hadn't done so this time. That turned out to be a shame.

The location is perfect with lots of restaurants and shops in the area. Easy check-in and check-out. The apartment is spacious, comfortable, light and airy. Would visit again.

The only downside is that you can not drop bags off before the 3pm check-in.

The apartment is small but fine for two people and with good amenities, everything we needed. It was great to have a separate toilet and also a washing machine. It is in an historic building with good bones lovely French doors and windows. The terrace would be great but is in need of a makeover and tidy up. Location was on the edge of the historic central area, good and authentic, with a young, vibey feel.

The communication prior to our stay was terrible. I tried to contact Cocoonr well in advance of our visit to France from Australia, and was happy to pay a little extra to allow us to arrive early or to discuss other solutions but I had no reply from them. Several days before our arrival to Toulouse, my daughter who lives in France and speaks French fluently rang our contact person Nathalie several times, Nathalie was was rude and unhelpful. After arriving by train we waited several hours in a cafe with all our heavy luggage. After arriving at the agreed time of 2pm (confirmed by email from Nathalie) she left us waiting an extra hour on the street, she was in the building all along. I would be hesitant to stay in this apartment again or similar especially through a second partner such as Cocoonr because they are so difficult to contact and as paying customers made us feel like we were a nusciance. The terrace needs a makeover, there were even cigarette butts in a tray and on the grass, planters all with dead flowers and fake grass wasn't good. The decor was not quite as I imagined in the photos, too many fake flowers and knick knacks, tacky cushions, and awful couch with a hole on the seat cushion. It could be made much nicer with a de-clutter and better styling.

The location was great. It was clean and the staff were excellent. There was a folder in the apartment containing instructions and helpful hints/tips which was very helpful.

the weather was very warm, there was no air conditioning and the fan provided was so noisy it was unusable. The exterior noise was such that opening the windows was not an option.

The property was very central. It was clean and stylishly decorated. Secure entry and good proximity to a supermarket and eating places. Had everything we needed in terms of crockery and glassware. Good value for money.

The property did not have air conditioning. It was extremely hot during our visit. Due to level of noise in the evening and late into the night, we were unable to open the windows. The bed was comfortable but the pillows could have been better.

Property is perfectly sized for a couple, close to public transport and the city and in a really pleasant neighbourhood itself. The hosts were really good at communication and the property itself was clean and comfortable.

Literally my only complaint is that there were no big glasses, but that didnt detract from a great stay.

Location. Well appointed apartment

No air con