I just like to swim pool in the bed

The staff was being violent and shouting and swearing in our kids 2 couples who owns the place they swear at my family and they're being racist to me And my family they tried to charge me extraMoney I told them we just following what the app says But they want to charge us extra But they start to be swearing at us And my family and my sister's kids. They are making me pay extra and I paid Then I went to talk and to the A man refund me $31 He starts swearing at me and my family we are just following what the app was trying to say but they're getting violent at us it wasn't nice we went for a church meeting that day But I wasn't expecting from the motel ow how to swear at me and my family we are trying to be nice but they're getting violent at me and telling us wrong stuff what was the App saying they're giving different policy and charging us extra and they expect us to pay $100 extra but we refuse to pay $100 or like start because we've already booked at The app We said this is not the right way talking to us but they said who cares we don't even care A staff of the hotel or owner of the hotel

Great place to stay, we were only there to sleep and out the rest of the time. Comfy beds and was peaceful and quiet for our stay. Great pool in the complex and a table tennis table. Very clean and room serviced.

The whole place was tiles which was what we were expecting but they were slippery and as soon as they get a touch of water they became very slippery. The shower head was fixed and sprayed out everywhere making the bathroom abit of a hazard for falls. Could do with a gate at the top of the stairs for people with young children.

Great location and friendly staff. Units are cleaned daily if required. Comfortable and spacious units, good facilities. We didn’t get to use the pool or hot tub due to the weather but they looked clean and well-looked after.

There was a very noisy large group on one night we were there and this disturbed us but it was only one night and the owners have limited control over such things.

it was nice to have our own little outside courtyard

ok

That there was only one iron for the whole facility.

The location was ideal for my meeting I was happy with the disability functions in the room My bed was very comfy

The room was extremely hot with no option to turn down the heat there was only a fan In the room there were ants roamng the room even in the bathroom

lovely owner and staff were amazing nothing was a problem ever .

nothing

Best location for basketball tournaments! Love the spacious bathroom with large spa. Very warm and quiet place, we will definitely come back again.

Cleanliness

Price. Staying to night at wairakei resort, a cut above a motel but only $20 more