Excellent service. The staff went out of there way to help me. Thank you!

no complaints. I will return this summer.

Amazing downtown location

Windows are really dirty…

After I checked out early in the morning and was at the Airport I realized that I had left my rings in the room. I called back to the hotel and Shawn, the front desk gentlemen that checked me out, put me on hold and went to my room to check. Sure enough...I left not only my rings but my earrings and lighter. He was kind enough to drive to the airport in his own vehicle and delivery everything to me. This is more then I could have ever expected. Please make sure Shawn is rewarded for taking that extra step to make sure a customer was happy. I am extremely grateful for SHawn!

great location

lack of daily cleaning

Location is great

This hotel is a 7 story building, and each room has its own balcony for outside access. Understandably, the hotel has chosen to lock these shut, and there are no windows, so there is no way for fresh air. This would’ve been fine, had the AC in our room worked. We had it set to 65 for an entire weekend and it did not go below 72, and got as high as 78. The air vent pushed out Luke-warm air and that was it. Most of the electronics were left unplugged. Lamps had to be plugged in, and the desk lap had its cord wrapped around the TV stand in a way that made it impossible to plug in. Multiple plugs by the beds did not work. The pool was also out of service, which was posted on the website. The bathroom has no fan, so if you don’t like your other person hearing you in there, you’ll have to play something from your phone. For some reason, the TV’s cable was receiving no channel information, which meant that there wasn’t a way to see what was on TV without tuning in to that specific channel.

I got there at 8:30pm to check in and was turned away they claimed they had no reservation on file. I missed my conference the next morning as a result.

I liked the downtown location

The entrance is poorly marked and the entrance looked so little like an entrance that I thought it was the back of the building. There is no front desk as you enter the door - you turn a corner to find it.