the room, the spa, the bar

no food after 9 p.m. even if indicatif there is a restaurant open until 10 p.m. and even room service the whole night; very expensive

Sehr gut

The hotel was wonderful. Breakfast was good. The staff was very helpful and knowledgeable on hiking trials in Wengen. The location was perfect for train travel.

Location to railway station was ideal, very clean hotel, friendly & informative staff, very helpful. View from room was amazing. Had a balcony which is a plus.

Breakfast was the same every day

Staff and stunning location

Bed

Small bed, noisy, not a twin bed. No A/C. Balcony needs a paint job. Balcony chair was covered in rust/stains on its arms. Not the comfort i would expect from a 4 star hotel.

Nice location in a nice resort, close to the main interest points

Unfair value for money, outdated furniture, outdated devices, facilities, everything inside the hotel is actually too old, this is unfortunately quite a dissapointment especially for a 4-star hotel in Switzerland, the hotel is overrated on this website

Absolutely amazing hotel, location is perfect. Facilities are very good and team is very helpful and proactive. Great hotel.

Everything was awesome!!

Very helpful staff, perfect location right across from the train station, clean! The spa was also great. Would definitely stay again.

Ok

Location and view

Very Slow elavator, they charged us 5 francs for tap water despite the fact that the price of the meal,already included service fee.

wellness is excellent overlook Wengen station and the mountains

everything is perfect

Overall Hotel and Room was very clean. Loved the Spa area, very relaxing. Room was large and felt spacious, the doors to the balcony and windows in room opened to allow fresh air, which is nice. Location was great to hiking. The restaurant on-site is excellent for both dinner, and the (included) breakfast had a lot of options.

Massage therapist was not on staff, could have been the time of the year. Low occupancy during this time of year. Mid-May. This hotel thankfully was open, as most of Wengen is closed down during May. Nightly rates are slightly overpriced for low season.

Excellent Breakfast & Wonderful Location

Food taste & quality in the restaurant

location is perfect - just next to the train station and ski lift

it’s very outdated and badly needs refurbishing

perfect location. clean rooms. friendly staff.

nothing

Location, spatious suite, very nice spa.

A bit overpriced for our family of 5, but so is everything else in Swiss alps