Location.

The room was very small, outdated and requires refurbishing. Bathroom was tiny and good job I’m small as difficult to get into the shower. Bedroom, bathroom, also curtains are too shot and thin for the window directly under your head of the bed so light woke me up at around 4:30am. Carpet on the stairs is thread bare, tatty and requires replacing.

Room has everything you need. Bed comfortable, variety of pillows and quilt nice and soft. Bathroom is very good, shower is powerful. They give you a good amount of tea, coffee and hot chocolate, nice shortbread biscuits. Had to leave for a work trip before breakfast starts at 7.30 am, and they made me a good bacon and sausage roll with a carton of OJ. Had asked them about this the day before. Didn't enjoy the breakfast last time I stayed here, but it was much better this time. The location is excellent.

What everyone says, the stairs and carpets are dingy. Really need better lighting on the stairs. And could do with better lighting in the rooms, some wall lights would help.

Location.

Carparking arrangement. The receptionist said there was only a small hotel carpark and it was full. I asked for alternatives and she said she did not know. I said I passed a small public carpark nearby was that ok for overnight stay? She said she did not know. I said where is there overnight? She said she did not know. I had parked in a nearby supermarket and had to walk around the town until I found I could park at the railway station for a charge. Which I did. I wear hearing aids and had asked for her to speak up which she never tried to do. I will not be staying at that hotel again.

The view from my room and the staff were very friendly. Very comfy bed.

The room felt dated and small. Was also very warm and couldn't open window and no ac. Just didn't feel like value for money

Good location nice staff good food

Work on building getting done spoiled veiw from room a bit but can't be helped

The food was excellent. Rooms were lovely and clean. Staff were helpful and friendly.

The sloping floors in the room and bathroom.

Staff made us very welcome

double room to small kept banging knees moving about room Bathroom wash hands banning head on shelf above water took minutes to come hot room on 4th floor room above on five noise all night could not sleep well please I am disabled

we thought the breakfast was poor for the price of the hotel

we thought the bedding was poor standard for price charged.duvet was torn and pillows had see better days I have thrown better in the bin.