The staff was friendly, the location has great and it includes free parking and breakfast.

The hotel needs some improvements, the Air Conditioning of the room doesn't had a way to graduate temperature and the noise from the street was really high.

Everything

I would put an evening bar, but overall was a great hotel

location

shower no hot water

All the staff treated us very friendly and all the facilities were very clean including the room.

Only two things we didn't like, the air conditioning unit was very noisy and the tv channels were freezing.

nice building in need of some repairs in the rooms

breakfast mediocre

Like the location. Centered in the town of Mayaguez and very accessible to surrounding areas.

The room looked like it came out of a exorcist movie. Full of very old and abandon wooden furniture that smelled horrible. Smelled like old moisture since entering the room. Despite being clean, overall, the air conditioner was dirty, with black colored vents , not working properly, and it was very warm. Air conditioner was full of fungi and you could see it on the vents ( ended up calling reception, which were really helpful). In my opinion, for the price, this place needs a complete overhaul. I will not recommend this place.

The property is centrally located and overall just a delightful experience. If you feel like staying in and enjoying a glass of wine by yourself or with your companion, go to the fifth floor, grab a chair and enjoy the views.

Breakfast. The only items available were bacon and pancakes, and the pancakes were cold as the warming device was not working. These are easy things to fix, had the staff not been more interested in socializing among themselves than working. For almost forty-five minutes we watched four staff members laugh, share whatever it was there were sharing on their phones wit hone another and just having a good old time while the rest of us sat there and waited for perhaps the scrambled eggs to be refilled. We ended up getting breakfast across the street, which we would have done at an earlier time in the day had we known what expected us. This should have been a "slam dunk" perfect review but it was not to be because socializing amongst the staff on a Sunday morning appears to be a higher priority.

Accesible

The facility is in a very good centric location if you want to explore the town of Mayaguez. It is fairly clean and staff is very attentive. Breakfast is ok, will do the work.

It is noisy and for people that can’t sleep with noise around can be a challenge.

prime location in Mayagüez, next to the town plaza

it’s an old building, si rooms are a little tight; air conditioning was too cold and not enough blankets.