Location, staff cleanliness.

The pillows are horrible. For that price, it is a lack of respect for the customer. Also for that price, give away a bottle of water at night.

that was a bar on the corner of the hotel that was Very loud.

Great sauna!

Old bathroom

The staff was very friendly and the room was clean

Didn’t have hot water

The staff were excellent and friendly. I felt very welcomed by them. The breakfast was delicious. The location is great. I felt safe there. There are many shops and facilities nearby.

The view is not quite good. But this is a small thing compared to the rest of good stuff offered by the hotel.

The location was great, in the Leblon area with many restaurants and bars around. The turco area is very nice and is opened until 21h00.

The room was small and didn't have a balcony. The eating area was not very illuminated. Breakfast was OK but not exceptional.

Beat in town

There is noise from the street (was already expected)

location and staff

- position (safe and close to bars and restaurants) - 24h reception - clean and spacious room

- oldish bathroom - only two elevator for the whole building causing long wait especially for going down for breakfast - noisy room (man at work early in the morning)

Great location, good food for breakfast. The bed was comfortable

On the balcony, the barrier was not stable and moving. The sink was constantly blocked.it was very difficult to get to the 9 floor because the waiting time for the elevator was very long. Should be good to have a shower gel maybe.

All

Nothing

sporting room , steps machine didn't work or lack of explanations

The hallways had motion sensors for the lights and it was really dark walking to the room waiting for the lights to turn on. you couldn’t see what was down the hall and it didn’t feel completely comfortable walking in.

staff was trying their best but looks like there is a big management issue in the facility

There was a construction going on and we felt like it wa in the room. Location is aafe but aurrounded by the bara where you hear the noise till 2-3 am. Toilet was not working peoperly.

great bed, breakfast is outstanding

rooms are small