All the staff were great, and the restaurant staff were exceptional.

a really picture book perfect property by the beach. the hotel and surrounds are beautiful but I would not recommend the town. Lombok is Bali before the crowds ruined it. it is a perfect hotel to chill for a few days

The spa treatments were expensive and they could have been busy all day if they lowered their prices a bit.

The hotel is full of love!! 💕 unfortunately and it came out of nowhere I had to operate immediately and be hospitalized urgently during our stay in Sudamala, it was surprisingly kind to us that the hotel offered a driver to the hospital and then after the surgery, they paid a visit in the hospital with goodies and flowers, What’s more, they were so kind to postpone our booking and re-arranged a new room that was easier accessible for me, they provided everything they can to accommodate us and make up for the challenge days, countless things, like providing us unlimited drinking water in the room, the staff were super nice to offer room services or carrying things at all times. The chief cook provided food that I craved for a long time but was off the menu, the waitress always remembered our diet habits and we had good conversations. most importantly is the food in the restaurant can’t be better! ( Definitely order the boneless duck) The view especially the the Sunset is amazing, it was very helpful for a speedy recovery 😊 The bedding was very comfy and shower was very good too! The office manager (Rusmadi? if I remember correctly) is really nice, it’s always fun to communicate with him!

All the staff there are nice, polite, friendly and pleasant especially Taufik, the driver. He knows our interest and able to bring us around Lombok!

Nil.

Friendly staff, amazing view, restaurant very nice

Maybe pillow on the bed, too smooth. Be careful if you choose visit tour, it's not the hotel who provide directly

the staff, the food, the whole experience.

I can honestly say absolutely nothing.

Everything exceeded expectations-especially staff friendlyness & the honeymoon flower decoration on the bed.

Small resort but relaxation was maximum.

VERY BAD

dont stay here!

Great Villa with a private pool. Nice location after a stay on Gili Meno.

Nothing.

Everything! loved how I was welcomed back after 3 years on not being able to travel internationally! felt like I was coming home!😊 Love the peace and serenity and how nothing you need is too much trouble. All employees are so lovely, kind and helpful.

The staff was attentive and the room was excellent.

The hotel staffs was so friendly and nice ,they willing to give a 100% effort for our hospitality and needs. The food at Olah Olah restaurant was incredibly delicious and was truly amaze(especially his curry and also satay ikan) the chef (Chef Juandi) was also so nice and friendly, even when we want wrap(take away)some leftovers to our room,he would decorate nice for the leftovers. The hotel driver(Pak Parman)was fun and nice also, he often tell us stories about Lombok and also his adventure from his young life. It was really an awesome experience.

It would have been better if me and my wife able to stay longer for the excellent hospitality and foods.

Sudamala is a boutique, beachfront property right at the edge of the water in Senggigi. Now, Senggigi isn't your white-sand and lots of it kind of beach. So if that's what you're looking for, you might be better off looking at resorts in South Lombok. But if you want some quiet time, with excellent staff and attention to detail, then Sudamala is for you. We traveled with our kid (2 year old) for 4 nights. The sea-facing room really did have a great view. We went in the rains, but could tell that in summer, sunsets, and a view of Bali's volcanic mountain would be stunning. The bathroom, with a mix of indoor shower and an outdoor bathtub, was stunning. The staff exceeded in their care and attention to detail. For our anniversary, we had booked a special dinner; and they went out of their way to set up a canopied table with candle lights and flowers. The meal was a 5-course dinner, customised because I don't eat seafood. Even when after two courses, we had to put a v tired child to bed, they were completely accommodating, and brought us our main course after a good 40 mins' break: still completely hot and fresh. The food was excellent; especially all the local dishes. Do note this is a small resort, so don't expect multiple big pools, or activities for kids. But our toddler likes staring at waves, picking up flowers and leaves, so it was fine for us.

-The resort had low occupancy during monsoon, so instead of the buffet breakfast, they did a la carte. The options for kids are a little limited, especially if you are looking for basic things like bananas or yoghurt or cereals. However, there is a supermarket across the road, if you want to grab supplies. -On one night, there were mosquitoes in the room, so carry a repellant or ask them to service the room with doors closed. -Senggigi isn't the prettiest of beaches; it has dark sand, the waves are rough, and the beach slopes sharply into the water.

location, service, facilities

This is a clean modern hotel about a 10 minute drive from Padang Bai . The staff are excellent the food was great . Our sunset room was spacious and had outstanding sea views . The pool was well kept and clean. Breakfast isn’t included in your seat but we did eat here each morning during our 4 day stay , it’s not buffet style but we preferred that as the food is fresher , prepared to order , you don’t overeat so plenty of heathy options . on good weather days it was beautiful to sit with a cocktail to see the outstanding sunset the sunset .

There’s not a lot to do immediately in the area but we are walkers so we walked into Padang Bai . We did have an issue on our last full day where the hotel took an external birthday party booking for a party of over 100 guest . This did significantly impact being able to enjoy the facilities all day and evening but after some upset and honest exchanges we did resolve this with the management.

Comfortable rooms, kind and helpful staff, food, cocktails, night story which they bring it every night.

Nothing!

We were looking for a quiet and relaxing place to stay before heading into the holidays and this location and resort hit all of our needs. The Staff were all so great to welcome us and remembered our room number and even the things we liked (food and drinks). We liked having our personal space with the villa with pool, but to also use the common areas that were still peaceful.

Transit from airport to resort was a little stressful. We thought we had someone booked to pick us up, but no signs and many drivers begging to take us. We were not sure who to trust. Would have been ideal if they were there with a big sign.

Absolutely beautiful hotel. Our room was luxurious and splendid. The staff, from the moment we arrived to every delicious meal we enjoyed, was absolutely wonderful. We highly recommend this hotel!

great location great service and facilities

The food was very good and staff very attentive. Pricate outside garden shower was a nice change

Lack of off-beach activities

The room was extremely comfortable, and well located right by the beach. It was a really comfy bed, and I particularly liked the coffee maker in the room. The staff were all super kind, helpful and friendly. I had a wonderful stay!