Breakfast best part. Hotel rooms warm, empty, decor and style lacking

The staff really were exceptional. Everyone was great. However, a special thank you to Jordany Alverado at the front desk and the casino pit boss Jimmy. The kids had turned 18 and wanted to play. Jimmy treated them almost like family and they had a great time. Jordany went above and beyond to make sure some of our mistakes were fixed. Thank you.

We loved the ocean view from our balcony. The breakfast delicious, the evening restaurants & bars were cool.

We discovered that there was a lot of interactions with young women being escorted in by old men which was odd.

No room service

Couples massage was outstanding. Food was very good, although a little expensive. Pool was like bath water, everything was clean and well maintained

A bit of a musty smell in the room, we changed rooms but it persisted. Not that bad but noticeable

The pool was amazing and pretty much full. Breakfast didn’t have once because we were enjoying the night life. The room was great and very nice!

I think the fact Crocs would like people to make a reservation to eat inside the hotel was a lot. I didn’t walk by and it was full, so it’s just a little more than I would have liked.

It was clean, confortable, great breakfast

very nice and luxurious also like the excursion office in the lobby

just the bed room 412 was not comfortable, at least for me.

location

staff and organisation. left items in the room, called and spoke to reception three times, emailed the hotel: still no reaction.

the view

the owner , super nice woman but doesn’t have a clue how to ran hotel. the stuff is the worst ever.

location

Top option in Jaco for a 1 night stay. Beautiful place, good service, nice ocean view from room. Best place to get pool bar service in Jaco

clean, convenient, nice staff, beautiful

my room had an adjoining door to the next room with no sound proofing so I could hear everything (snoring, coughing) very clearly from next door which made it hard to sleep when I had a noisy neighbor

The beds are comfortable

The water pipes make a lot of noise. There was no water for 6 hours during the stay and it broke during the middle of a shower. The cleaning staff is very noisy in the hallway. The noisy water pipes prevented sleep. The WiFi by the outdoor pool is very unreliable too.

the staff was amazing and the property had a lot to offer

The food was okay nothing special or authentic to Costa Rica

Beautiful oceanfront property with an amazing pool, clean rooms, and very nice staff.

The hot tubs weren’t hot but that was it.