Very luxurious & takes you back in time to the days of sultans. Nice staff.

The shower was a bit tricky to use as we are usef to modern shower systems. 😅

The service was nice. The food was so delicious!

Kinda noisy I had a hard time falling asleep, and the internet connection was bad.

الموقع مميزوالاطلالة جميلة

السعر مرتفع نوعا ما

location , breakfast, staff

bed wasn’t good at all

recently stayed at the Ciragan Palace Kempinski in Istanbul with my family, expecting an exceptional experience given its five-star reputation. Unfortunately, we were more than disappointed. The most glaring issue was the service at the breakfast restaurant. I've never experienced such poor service in Turkey, and we visit regularly. Each morning, we were left waiting far too long for basic requests. On several occasions, I had to ask for coffee up to three times before it was brought to the table. Even more frustrating, simple orders like pancakes never arrived, despite repeated reminders. The waitstaff seemed completely disinterested and unprofessional – not once did they show any respect or attentiveness, which is simply unacceptable for a hotel of this caliber. This level of service was consistent throughout our stay, and it completely overshadowed any of the hotel's supposed luxury. For a property that charges top-tier rates, I expected far better, especially in terms of customer service. Unfortunately, we will not be returning to Ciragan Palace Kempinski, and I would not recommend it to anyone looking for a genuinely five-star experience.

各个方面都不错 所有岗位的员工都非常友善（Adam，Osman），地理位置也非常好。 整体管理的非常好，值得入住

Its the most amazing place I have stayed will definitely want to go back. Its amazing location on the water the palace is gorgeous and highly reccomended

Nothing

Loved the hotel, the staff were so helpful. The breakfast was amazing. Lots of dining options. The room was really comfortable.