L’accoglienza alla reception, le camere molto pulite, anche se piccole avevano tutto ciò che serviva. Letto comodo, ambiente caldo e accogliente.

Nulla. Tutto perfetto

Binders is located in a residential area a tram ride from Innsbruck center. It was an easy ride. The facility was excellent, modern and complete. The room was small but had a view to the mountains that made it feel larger. The bathroom was well appointed. The bed was fine. The staff was efficient and professional. I would stay there again.

I had no complaints about the hotel. It wasn't a quaint historical lodging in a picturesque setting. More like an efficient business hotel although I didn't see any business people there. The location was fine but not in the center of any restaurants, or city attractions. Just for accommodation. That was fine with me.

Hotel is very close to the highway, so it’s easy to get to for traveling by car. The overall atmosphere of place is very welcoming, you could feel that staff wants you to feel at home. Room is spcious and balcony with nice view was great. Tasty bread options on breakfast and fresh orange juice.

Wi-fi was very unstable, if you plan to work from there with calls - make sure to buy internet pckage as wi-fi is not suitable for calls. Lack of vegetables on breakfast apart from some paprika or cherry tomatoes. Makes the food very heavy.

it’s clean and there is easy to find a parking space outside. it’s definitely more like a budget than 4 star option though there was a nice balcony in our room. place is pet friendly

it’s a bit of a walk to city centre , fee for a stay with a pet it quite high

Helpful staff

Tiny room. Bed with one common mattress. Located far away from noisy city center. A few meters away from grocery store.

No fridge. No kettle. No sound-proofed toilet door. Old TV without wireless connectivity for streaming.

Staff was being very helpful and very nice about early arrival prior to check in time.

radiator was too warm, there wasn't a good balance

Friendly staff, easy check-in process, good location.

Breakfast was pretty pricey (18€) and there were a few issues with the room itself (door got stuck, bed so-so comfortable).

location and rooms

they couldn’t charge me and they simply made me and my child wait in the lobby until they manage the situation. it was deep night. the child fell asleep on their coach in the lobby just because their terminal didn’t work. and any other solution to pay was impossible

Cleaning and comfortable

A bit far from city

EVERYTHING! Beautiful view, stunning room, great facilities!

The woman who checked us in and out and who was sometimes at the receptionist desk was completely awful. She was rude, unfriendly and rarely offered a smile or any amount of kindness.

comfortable, good views

staff weren’t very approachable

This is not a budget hostel, it's just as good as an Ibis or other chain hotel, hence the hotel price. Lovely stay, room was clean and warm and comfortable, with a modern and spacious bathroom. I didn't mind the 25-minute walk to the centre as it's a busy, safe and scenic route, but there's a nearby tram which gets you there in a few minutes too. I was able to leave my luggage for free on the last day, albeit in an open and unlocked room out of sight of reception, but nobody interfered with my bags so not an issue. Check-in and check-out was quick and easy, and I appreciated the Do Not Disturb sign for the door, I just wanted to be left alone and do my own thing which I was able to do, very pleasant and stress-free stay!

Kettle in the room would've been nice but I didn't really mind. Also the wifi kept cutting out and asking me to sign in again every day twice a day which was slightly annoying.

Good location, away from city noise. Grocery store close by, and close to tram and bus stops. Staff were very helpful to identify ski slopes.

Modern, nice facilities

Bathroom offered little privacy and the handshower & bathtub combo led to regular flooding

The rooms were quite cosy. Shower was nice.

I was given a room which smelled of the drains and had to request a new one. I was called to collect the key for the new room and as I arrived at reception, a group of 10 new guests arrived. I politely asked for the new key (carrying my luggage) and I was answered rudely to wait my turn and had to wait for the 10 guests check in to complete their check in. The other guests felt sorry for me and apologised. This gave me an even worse impression of the hotel. I did not feel valued as a guest. I would not stay here again.

Good value for money. Has all the basics. It's not central (approx 20min walk from train station). But knew that before and for me it was fine.

Breakfast for 18€ is rather pricey in my opinion.