Very nice and fresch

Very good location! Good apartment with a kitchen and big bed.

There are a bit difficult with a parking space.

we liked this place a lot. good location, good price, spacious room. it's better than we expected.

We would like to check out with staff instead of just dropping the key in a box.

I was upgraded to a room with a private bathroom, which was a nice surprise. Everything was clean and the neighborhood is quiet, even though it's only five minutes walking distance from the city center.

The reception wasn't staffed after 6pm due to some unforeseen events, so I had to pick up my key at another hotel nearby, but I was notified ahead of time so it wasn't an issue.

Friendly, helpful and responsive staff. Basic and clean room with a spacious bathroom. Easy check-in and check-out.

hotel is very organized and functional.

i was toilet was a bit small, but might be good since its a shared toilet, so people wouldn’t take long.

The receptionist was very kind. Showed us the places around Tromso.

The room is clean, nice common room, great and warm staffs

None.

Location is perfect. My bedroom has a private bathroom. Everything was clean and comfortable. Staff at the reception was just great:-)!!

It would be good if reception could be 24 hrs

Loved the warm room and very clean communal areas.

Nothing

Nothing. When personel is not good, nothing is worth.

Service.

the staff, cleanliness, and the comfort

the shared bathroom

great location, close to city center

no

Budget, lounge/common area. Staff very friendly and helpful. Well organised.

- No furniture in the room but the bed and an armchair - hard to unpack. Bed not really strong. Both issues minor for me. - Walkway to the entrance can get very slippery when the snow starts to melt, extra care required.

Great value for money, location and clean. i got photos with the room we booked, kitchen, lobby/dining area and outside. ☺️

The room was nice and clean. Also, the common public places, e.g., living room and kitchen, were so clean and comfy.

I stayed here for 8 nights as a solo female traveller. I loved my stay. My room was small and cosy and had a small bathroom with a mini fridge. The entire hotel looks like it’s been renovated so everything was really lovely and modern. There’s always free tea, coffee and even honey. The communal kitchen allowed me to cook and save money on eating out. The kitchen was kept clean by the staff and they even steam to disinfect the plates. A critique would be that the microwave could be cleaned better. Additionally, the hotel tries to minimise their environmental impact. They have a pantry with the extra food that hotel guests don’t finish. They even separate their waste. This hotel should apply for an tromso environmental sticker or something. The staff in reception and cleaners were all very lovely. Really good customer service. The hotel was very clean. My rooms were tidied up everyday and the hotel always smelt nice. The only thing I could say is that maybe this hotel isn’t for someone who has mobility issues because it’s on a hill. It just means that it takes a little longer to get to it. The hotel is close to the city centre but it’s on probably the one that is highest on the hill. However, because of this, I think it has one of the best views of the northern lights than other hotels that are lower on the hill. I was lucky to see the northern lights twice on my way back to the hotel because of the hotel’s great view.