Spacious room. Useful amenities : big ski / snowboard locker room & laundry room. Helpful staff. Onsen. Easy access to bus stops for free shuttle to Iimori Resort / Hakuba 47 (in fact at hotel porch) and Happo One (few mins walk).

No shuttle service except on arrival and departure. Not near any convenience store. Bit of a walk to eateries.

Mountain view. Onsen. Nice basic breakfast. Not crazy buffet spread. 100Y washer 100Y 15 min dryer in basement

It's what I expect. No problem.

Hot spring experience is unprecedented good. The view also amazing. All service is considerate and it worth to recommend who visit Hakuba Valley.

view, size of room, location

only stair access and buffet was not great. also a bit run down but acceptable

Onsen was excellent

Breakfast was good - nice variety with an egg station and the fruit always fresh. Ski shuttle right outside the hotel for Imori. Didn't try the onsen but the freshly laundered yukata provided was a nice touch as were the complimentary water, green tea, hairbrush etc. Staff were really sweet and helpful.

Dinner options could be much better. Very small menu and didn't go for the buffet as selection was extremely limited. Would be great if there was a proper restaurant in the hotel as often after a day on the slopes it would be nice to just be able to grab dinner downstairs. There are a number of good restaurants within walking distance but make sure to reserve ahead as many are small and have long queues if you are not there before 6pm

The location and size of room were great!

Some parts of the property is old. The ski lockers are very old. The washing machine and dryer are very old too. The reception is closed from 10am to 2pm. Literally we cant get help for anything during this time.

The hotel staff was wonderful, very helpful and polite. Location is quite good right opposite Nakiyama slopes. The bar was nice but it was too cold. There are laundry facilities and ski lockers.

This hotel is too cold, it needs more heating. Our room was freezing, same in the bar and the restaurant, so so cold... Reception is closed from 12 till 3, which is very inconvenient as we arrived at base camp at 12 and could not get through to the hotel to be picked up. We have also sent emails the day before with no response. In the end we had to walk there with all our luggage, fortunately it is not too far from base camp. The onsen is nice but it could do with some repainting and refurbishment. It would have been nice if the restaurant changed the menu, it was the same food every day.