Check in was easy and accommodation was amazing

NA

the decor , kitchen, hot tub, privacy

nothing

Lovely lodge, perfect size, location and hot tub was great!

The mattresses in both twin rooms weren’t great! The doubles were very comfortable!

Location was beautiful, people were friendly and it was very clean

Lovely location and the staff were really friendly.

Lodge was a little under-maintained, however the few little things wrong did not affect our stay and we still had a great time. Considering the impact Covid has had on the small family run park like this, kaowood have done a great job at doing there best to maintain the lodges.

clean, modern decor and well furnished with everything we needed.

Would benefit from better lighting by the hot tub/outdoor area.

the location

spacious

How peaceful the location was.

No full length mirror. Cobwebs from the ceiling in the double bedroom on ground floor. The chippings getting to the hot tub could do with decking or a smooth floor.

2nd visit here. I love the location its lovely and peaceful and private. Has everything you need and the beds are comfortable. The place is very easy to find. Keys are left in lodge so spending ages checking in. We arrived an hour early and the lodge was ready which was great. Dispite it not been as clean as i expected this time i will come back. We have family in pembroke and these lodges are perfect for us and my daughter (aged 8) absolutely loves them she feel right at home.

The cleaning wasnt great this time round. Kicthen was spotless however the bedsides tables hadnt been cleaned there was a pair of womens eyelashes on one. And the floors were very dirty and definitely hadnt been cleaned. The downstairs bath has to be filled with the shower so i left the shower on and the head fell wetting the floor in bathroom and lounge i mopped this up and the water was black! I went round and cleaned the bedside tables myself. Dogs are allowed so floors should really be disenfected after every stay not just hoovered/mopped. The ashtray outside was full of cigarettes hadnt been emptied. The hot tob wasnt very clean either there was bits floating and swimwear labels. The hot tub also wasnt working properly didnt seem to maintain heat and filter was making funny noise i did report this to the man checking the hottub and he was very helpfull.

The lodge was beautiful. Friendly staff . Hottub was amazing. Beautiful surroundings no negatives really we had an amazing 2 night stay and are planning on booking again rooms wnere beautiful and big

We had a little hick up when I arrived and went to reception as it stated someone else was in the lodge we booked. Ie we booked with booking.com and someone else booked with another company for the same date however this was sorted we got to stay in the lodge we booked. I recommend people book via the lodges website to avoid anything like this happening its the same price so no inconvenience. I would also maybe suggest a out door heater that would have just topped off an amazing place and experience.

Fantastic place to stay. Clean ,comfortable and only 2 miles from St clears and a short drive to lots of other lovely welsh towns and villages.

Deffo need a mop in the cabins but other than that no complaints.

lovely area , very easy and simple instructions upon arrival

when it rained , windows leaked , switch’s for the towel rails were not labelled, bath leaked water onto floor and shower hose was not fitted properly causing it to leak water. majority of tiles in bathrooms were not grouted and/or had trims on them, revealing sharp edges where the tiles had been cut

We absolutely loved the spacious and well kept lodge. Perfect relaxing atmosphere

The hot tub area could have been a little more inviting, from the photos it looked like it was in a private garden. We thought it resembled a bin shed. We didn't bother to use it as the area wasn't really very comfortable looking, with just a picnic bench and a hot tub surrounded by a fence, with no direct access from the lodge. Some lodges had a nice hot tub set up

spotlessly clean and lovely decor and very cosy

cleanliness was impeccable and it was just a stunning log cabin - with plenty of room

The lodge was clean and tidy and the hot tub exceptional

The door handle in the upstairs bathroom was loose with screws hanging out and the people before us left a dirty oven tray

Loved our Log Cabin, Very Clean & Comfortable, really surprised us how spacious it was inside!! Very welcoming, & Fab Hot Tub we loved it!! Very Relaxing.

Everything was Fab!!

The hot tub was lovely. Shame about the weather, obviously not the staff's fault.

There were no instructions how to use all of the appliances. Could not get the downstairs shower to work. No instructions for the oven. I have an electric oven at home but do not need to put the timer on to start the oven. It would have been helpful if there were bathmats to come out of the shower. No staff member come to check we were happy with everything. Only saw one staff member who told us where the lodge was located and the key was in the door.

It was clean, but definitely needed a little sprucing up outside. The beds were very comfortable and bedding was fresh. The lounge was comfy and very roomy.

There was no WiFi ( even if it’s chargeable it’s a good option) Water was left in the kettle The kitchen was definitely under equipped for a lodge that sleeps 8 people. There was no scissors for example. It would have also been nice to have at least 1 black bin black for rubbish and 1 dishwater tablets just to get you started.