Poor. I booked the premium room and it wasn’t even a basic standard. Dated and dirty. The building looks like it’s a block of council flats that your staying in

I requested a quiet room because i'm sensitive to other occupant's noise late at night. I was kindly allocated a room that i believe didn't have occupants on either side. This was like heaven for a hotel! The hotel was quiet and i know it wouldn't normally be like that, but it shows that someone listened to my request and saw the opportunity to put me not just in a quieter wing, but also somewhere that was not in a cluster of other guest's rooms. I will stay here again just because of this consideration from the staff that allocated my room.

Nothing really, except that the air conditioning wouldn't work. This was ok as it was cool enough to not 100% need it this time, but on a hotter night i would have had to get someone to fix it or change my room.

Nice room and and polite staff

👍

👍

Good location. Clean and friendly staff

Price of food was a little extortinate

Reception staff very friendly and helpful on arrival and departure.

Food a little pricey (expensive) for what was available

Staff were very helpful and friendly. Breakfast was excellent and Starbucks coffee at bar was a treat too. The room was very nice, with a comfortable bed. The products in the bathroom smelt nice and felt good quality. Good wi-fi, no problems with it during stay.

The room was at the far end of the hotel and walking to and from reception was tedious. I had some problems with my keycard that caused some stress but staff were very keen to help.

Room and breakfast very good

Car park spaces a bit tight

Staff were friendly and helpful

Nothing

Friendly helpful staff. Comfortable room.

The vegan sausages were unpleasant.

Breakfast was very good indeed with wide selection and well prepared and presented and comfortable dining area. We also enjoyed the Health suite facilities.

As with our previous Holiday Inn the night before the bathroom was the smallest imaginable and there was barely enough space to open the door and get in and out.

Leisure facilities good. All staff were friendly and helpful.

Hot water in dispensers just not hot enough to make tea. The heat lamps to keep the food hot on the breakfast buffet not effective. Food was warm rather than hot.

The proximity to the City.

A dog in the restaurant . Barking whilst we had a meal. The water pressure in the shower was not ideal. Shabby at the base of the shower. Pressure needs adjusting . Some guests attending breakfast unwashed with non appropriate clothing

It was ideal for visiting family nearby. It was quiet and we had restful evenings following our busy days. Our room was serviced with care. Thank you.

Nothing

Such a great choice of food so fresh and cooked perfectly and no waiting time just perfect had everything and then some attentive staff also very very happy

Nothing could have been better it was above and beyond perfect

Location

Room con webs Chip paint wood knock needs paint shower not good

room. location, bar.

Location

Housekeeping knocking on door when there for more than one night at 9.30 And day check out which is up to mid day housekeeping knock on door again at 9.30 why

Size of bedroom

Size of bathroom

I’m so happy with this hotel, came here for a much needed Break with my mum and it was was amazing it ticked all the boxes and more I don’t have one negative thing to say all the staff went above and beyond to make are stay magical thank you so much.

Theres not one thing we didn’t like every thing was amazing

The location was excellent. Breakfast was of good quality

The room was cramped for a five day stay. furniture dressing table was bulky taking up a lot of room. no draws or cupboards. choice of main meals where pretty dire. on some nights there was no choice at all. seemed that the kitchen was running on a shoe string. staff were very embarrassed and apologetic. its not as if the restaurant was full or busy. MANAGERS PLEASE LOOK AT THIS ISSUE, because its a big problem, that needs sorting. I have stayed in hotels all of my working across the UK and continent ( 40 years) never seen this before in a restaurant. again to reiterate, Staff were excellent, Chef is a good chef. but they don't seem to order enough meats for the main courses, several times all 3 main courses were unavailable.