Sterling Lake Palace Alleppey
3.4
Durchschnitt(164 Bewertungen)Resort in Alappuzha
5-Sterne-Resort
Gründe für eine Buchung
Kostenlose StornierungVollständige Rückerstattung, wenn Sie Ihre Meinung ändern
Großartig für HaustiereBringt all eure Freunde und Familie mit, auch die pelzigen
Inklusive wesentlicher AusstattungGarten, Pool, Haustiere erlaubt und mehr
Über diese resort
Sterling Lake Palace Alleppey
Das Sterling Lake Palace Alleppey befindet sich am Ufer des Sees Vembanad und bietet Ihnen im Stil der Keraliten erbaute und eingerichtete Unterkünfte. In diesem Resort erwarten Sie ein Restaurant, ein Außenpool und kostenlose Parkplätze.
Ausstattung
Pool
Klimaanlage
Haustiere erlaubt
Küche oder Kochnische
Internet/WiFi
Kamin
Rauchen erlaubt
Parkplatz
Waschmaschine
Balkon oder Terrasse
Whirlpool oder Spa
TV
Rollstuhlgerecht
Fitnessstudio oder Fitnesscenter
Garten
Familienfreundlich
Karte von Alappuzha
Verfügbare Zimmer
Water Front Heritage Cottage with Balcony
1 Queensize-Bett • 26 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Lake View Premier Room with Balcony
1 Kingsize-Bett oder 1 Sofa • 26 m²
Schlafplätze 4
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Lake View Suite with Balcony
1 Kingsize-Bett • 28 m²
Schlafplätze 5
+
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
€€€€
Bewertungen
3.4
Durchschnitt(164 Bewertungen)
100 % verifizierte Bewertungen3.4
Cosy property,friendly and professional staff
Excellent swimming pool-well maintained by staff Abhi
Poor wifi
3.4
Friendly staff. Beautiful surroundings. Excellent food - especially the local traditional items. Great water pressure and hot water.
Bathrooms could be cleaner. That’s the only disappointment for such a pricey stay. Ensure towel count based on booking.
3.4
Location was good and the property is beautiful
Cleanliness was a big issue with staff also quite irresponsible
3.4
ambiance, food, staff support and everything there was just perfect
nothing at all.
3.4
Very good.
3.4
lovely location
the property is looking very tired and in need of tlc (tender loving care)
the team try to be very helpful and are lovely but there is an underlying inefficiency to how they operate which results in things happening on time or in sync. more training would resolve this. the staff are however are all very pleasant and charming
3.4
outstanding views
deep on the culture
wood work is making a big difference
ambiance is amazing
check in process a bit taking time
WiFi - I have faced an issue regarding WiFi I did not get it due to technical issues they said and they did not solve it , all stay was without WiFi
3.4
the only thing I liked about the periphery was that it was lake facing.
Almost everything, starting from
1. breakfast and the way it was managed was absolutely unprofessional.
2. the overall attitude of the staff was pretty casual and upon every feedback given in person all they did was apologized.
3 preferential treatment to travellers from south over guests from north India- might sound untrue but it was observed at various instances.
4. the water body on which the rooms were located was absolutely filthy and the sewer water was getting drained into the same. the same was brought to the notice of the manager at the time of check out but all he did was apologized.I also have photos to support my claim and will upload.
5. the tables were not cleaned for other guests and were only cleaned in instalments when staff was asked repetitively.
3.4
staff were lovely , clearly trying to navigate a run down system . watched customers complain all day and management looked exhausted ( this is clearly not a middle management issue but an investment in upkeep issue ) what I’m trying to say is management dealing with customers complaints are not at fault here . clearly in need of $investment in actual upkeep and processes is required . wifi does not exist , poor advertisement of this and also the menu provided in rooms did not match the food available . there is no espresso coffee as advertised.
the food
3.4
Property was built nicely but could have been maintained better. The cottage in which we stayed had a very badly maintained bathroom. The shower door was stuck and there were lots of broken tiles. The shower system was also not properly functioning
The property lacked maintenance. Staff were poorly trained. And after paying close to 25k per night, who would expect we would be charged for mineral water bottles in the room over the standard 2 bottles? The buffet meals were sub standard and the F&B staff were not very courteous or well trained
3.4
Nice location and pool.
Kids enjoyed fishing.
Nice rooms.
Food was expensive but was given a reasonable discount as we were a bigger group.
There was a bit of confusion at the checkout in billing which was sorted out.
Another room’s food bill was charged on us by mistake and was corrected after discussion which could have been avoided. Better to have bills signed along with room number to avoid confusion.
3.4
must visit place
3.4
nothing
worst experience ever .. the hotel, rooms, toilet are very dirty and disgusting the worst stay in my entire life .. I found a lizard in the room I don’t recommend that u ever stay in this hotel .. we were asked to pay an amount for food that we didn’t order also staff is very rude
3.4
I liked one particular staff who helped us with almost everything with a smiling face. Kudos to him.
Scenic place.
Reaching spot was easy. Close to beach by car.
Dinner food was awesome. Chicken varutharachathu and duck roast
1. Bed was 2 twin bed and 2 blankets which was not good for a couple.
2. Breakfast did not have a non-veg curry to be used with appam/dosa/appam. Please include that.
There was a fish broth which was the non veg option, which cannot be combined with other food. It was a waste for me and my family.
3. Should have more free fun games - Billiards and shooting game should have been free.
3.4
location
it’s creepy in the night
3.4
Location
Ac was damaged, water was leaking inside the room whole day. Room was alloted late. Very bed room in huge money.
3.4
Excellent experience. Location is great. Breakfast was very good. Really liked the complimentary boat ride.
Dinner was very expensive. The restaurant management was not top of food, tea, and coffee running out. Tea ran out halfway through tea time. Not excusable and must improve for the class of hotel.
3.4
Pathetic services and pathetic management. They were not helpful at all we had a situation where we needed help but they were not professional at all. Hotel is overpriced in everything they are just making people fool. Nothing as a five star hotel regretting even by staying at the hotel. Booking is a pathetic website no help i got at all. Neither a reply from the site will never use this app again.
Pathetic services and pathetic management. They were not helpful at all we had a situation where we needed help but they were not professional at all. Hotel is overpriced in everything they are just making people fool. Nothing as a five star hotel regretting even by staying at the hotel. Booking is a pathetic website no help i got at all. Neither a reply from the site will never use this app again.
3.4
The view , staff , location everything was very goo. I would love to visit again in future.
Best place to stay in Alleppey.
everything was good.
3.4
swimming pool
food was not good and low maintenance
Häufig gestellte Fragen
Wie viel kostet dieser resort im Vergleich zu anderen in Alappuzha?
Der Durchschnittspreis für eine Anmietung in Alappuzha beträgt 44 € pro Nacht. Diese Miete liegt 31 € über dem Durchschnitt.
Ist das Parken in diesem resort inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Sterling Lake Palace Alleppey aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem resort einen Pool?
Ja, bei Sterling Lake Palace Alleppey steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Sterling Lake Palace Alleppey haustierfreundlich?
Ja! Diese resort ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Annehmlichkeiten sind bei Sterling Lake Palace Alleppey verfügbar?
Wir haben 16 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, haustiere erlaubt, küche oder kochnische und internet/wifi.
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