Need to be renowned very bad furniture, very left not secure. And staff are smoking inside the hôtel.

Reception and cleaning staff

Great place very calm and clean with a wonderful mountain view. Clean refreshing air and natural water we loved it. The Staff was very polite and professional specially "le Maitre d'hôtel" Mr. ATIFI. we thank everyone for the beautiful days we spent there and we sure will come back again

Only staff

The staff only this is the best and nothing good else

The hotel is fantastic and is one of the finest displays of the genius of the French architect Zevaco. The rooms are very spacious, there is a balcony with a gorgeous view and a luxurious panoramic window. The staff are very friendly and welcoming, we were kindly allowed to walk in the area with the pool and fountains (due to covid they did not work, but it was still beautiful there) and borrowed tools to change the wheel. The water is clean, you can drink it straight from the tap.

The hotel does not have its own free parking, but there is a parking lot for 40 cars right in front of the entrance, which was seized by local crooks. We arrived in a rented car at night, in the morning we approached the car, and some dirty, grimy tramp stood next to her with a rag, pretending to wash it. Our car was only out of the garage and did not need cleaning. He began to beg for money, we did not understand what to pay him for, we did not ask to wash her and she was already clean, but we offered him dichram so that he would not bother us. He said that this is not enough and he wants at least 2 euros, refused to take the dichram and said that we would regret it. And the next day we found a punctured wheel. It's good that we had a spare tire. Don't come to this hotel without a spare wheel.

The location of the hotel was very close to sidi Harazem resort the Staff are friendly and welcoming to us the breakfast was excellent and very tasty and fresh orange juice the service lovely

The staff were wonderful one of them been kind to take us to the restaurant because we want to eat but a little bit desapointed because the lift wasn't working and it was very hard for my dad to take stairs we were on the second floor but we been offer the first floor the room wasn't bad

EXCELLENT VALUE FOR MONEY - clean room, with balcony and view, and swimming pool for under €25! LOVELY AND HELPFUL STAFF - especially Atifi and Mostafa, both speak very good english which helped us FASCINATING ARCHTECTURE - 60's modernist design, everything unique and hand made GOOD FOOD - the breakfast option us well worth it, continental with eggs, coffee and juice, and were happy to serve us late when we over slept. we had one dinner which was brought to the room, turkey kebab - simple and delicious POOL - un-chlorinated pool fed directly from the mountain spring, from the balcony and photos it looks a little dirty but up close you realise it's just a few missing tiles and a nice place to relax and take the edge off the heat GREAT LOCATION - it's a convenient 20min taxi ride from Fez medina (120MAD) but Sidi Harazem is a great location itself. Just next to the hotel is a large park near the mosque, calm and peaceful with locals relaxing and collecting water from the spring fed fountains (I drank the water with no negative consequences - maybe not for everyone) with various small food vendors. for the price I give 10/10 and will be returning

if you were looking for something immaculate and luxurious you might be disappointed, but you'd also be a little foolish to expect that for the price.