La camera spaziosa e frigo bar

Per aprire l’acqua nella vasca da bagno e regolare la temperatura bisogna essere degli acrobati.

accogliente e pulizia

niente

nulla

posizione, porcheggio, camere poco pulite, colazione modesta

The hotel facilities were really good. The room was well arranged spacious and neat and clean.

The hotel location all though very near to sestri poente railway station but Google maps really go crazy there it gives you a weird direction that takes you around the hotel via a carriage way which is really dangerous to walk. When communicated with hotel staff they either don't understand English or don't have the intrest to help out. Another issue again with hotel staff is they are quite un organised and guests then have to bear for that. They pre authorised my card before my check out and then during check out again wanted to charge my card because they lost their pre authorisation memo. Finally after a n hour long discussions I had to do twice the transaction else they weren't letting me go to airport. The good thing was that after two days the earlier transaction did come. But the experience was quite ruined due to this problem. Finally food is definitely not I would recommend here, the price they charge is no where near the taste or quality they provide. Even the restaurant staff is quite rude and rash.

The location was great if you are either arriving at the airport or leaving for a cruise. It's about 15mins to drive to the port. You can walk from the hotel to several restaurants nearby. Breakfast was nice and staff were helpful. There is an underground parking available.

We only stayed one night and everything was fine. The airport shuttle was a little difficult to organise because you have to call after landing to request it, my parents had a little trouble with that since they didn't have an Italian phone and needed to activate roaming to do this. Perhaps a whatsapp number to message would make it easier because guests could use the free wifi to make the call or send a message

Great location for the airport.

Air con wasn’t working, my room had dirty flossing stick in the sink from the last person when I arrived, the phone didn’t work, the pillows were awful and the bed wasn’t great either. The price of the hotel is because it’s next to the airport but I still think it shouldn’t be this price. Also I booked two shuttles for 9 people and two kids and they said 7:30 when we all arrived they said no they said 7 & 7:30 communication was not clear they was not helpful at all in this situation.

Very convenient location and access to parking. Nice and helpful staffl. High quality of shower cosmetics.

Crowdy coffee corner during breakfast. Short third bed for an adult (ca. 160 cm).

The children loved the bunk beds. The adults loved the air conditioning.