The location was excellent right next to the visitor's center and the room was very comfortable. The cleaning lady came everyday and we always had clean sheets, towels, and toilet paper. We were very pleased with our stay and would gladly stay at Casa Factur again.

The wifi wasn't working there but luckily the ICBMbio center nearby had free wifi so this wasn't a big problem.

We were staying 10 days and we felt like at home! The room was very clean and comfortable! Air condicion was working grate so we were sleeping very good at the night time. Also the location was amazing its close to airport also to center its just in the middle of everything. The cleaning lady was amazing, very kind and nice she was changing the sheets, towels always asking if we are OK if we are not missing anything! In the garden we had fresh Banana and Coco we just felt like in a paradise! Thank u very much ❤️

When we arrived we came straight to Chalé Casa Factur but to do check in wasn't there and we weren't informated about it so we suppose to take a taxi and go to the center to make a check in, but the good thing was that other people were leaving from the room so we left our stuff we went to do check in and then we could go straight to the beach 🏖