Location, style

Needs some refurbishment throughout, outside appearance poor

Clean, modern, excellent position, good parking.

Bedroom seating. Quirky loungers too low for me to use and one plastic type chair which was very uncomfortable. Awkward step in the bathroom. Expensive bar prices.

The location was lovely.Sea front room amazing.Expensive but a wonderful experience. Breakfast was average Staff nice

Price was expensive if there were more offers 6and7⁷ I would come a lot more often

My friend and I booked thos hotel because we had always wanted to visit. As soon as we walked through the door, it was lovely. Very clean and well presented, very characterful. The staff were all very young but extremely professional and helpful and everything was explained well. The room was big, clean and beautiful. Well equipped and clean with a stunning sea view. We went down to the bar for a couple of drinks and food and service was quick and efficient. Also with a lovely view. The beds were really comfortable and I slept like a log. Breakfast was a buffet style start then table service for hot food. Again, quick and efficient and very nice, well presented. A fantastic experience and we will be back! I work in the industry so know to manage expectations, especially if it's somewhere you've always wanted to go. No need here. It's wonderful. I can't say enough about these young staff. No standing around chatting, as you might expect at least a little of. Very smart and can't do enough for you. We'll done all round and thanks for a lovely time.

Nothing

Liked the styling of the hotel, but prices of drinks were astronomical; £17.50 for a large wine plus a rum and coke!

The wardrobe was of a design I'd never seen before. The rail/hangers were 8ft. high and were pulled down by a steel rod; just ridiculous!

Quirky room but very interesting. Enjoyed balcony and sea view. Good choice for breakfast. Very enjoyable meal on Sunday evening

While some of the staff were very efficient and attentive others would benefit from a little more training.

We were upgraded and the room was lovely with a view out to sea. Pity we were only staying one night. We were lucky and had good weather, so could walk out on the promenade and onto Happy mount Park. The breakfast was included and was very nice. No complaints and they do cater for dietary needs if one asks. We paid for our evening meal which was no more expensive than other venues we have eaten in. The standard of the cuisine was excellent.

Dining room was breakfast room was social room was relaxation room. A place this size should have a relaxing area for guests who are booked into the hotel. To be able to have a quiet drink and chat and enjoy the sea view. Dogs should not be allowed into the restaurant. There should be a specified area for those with dogs who want to eat with their dogs. I am a dog owner and lover. I just think its not fair on those who are not or who do not want to eat where dogs have been. Maybe in a bar, not in a restaurant. I don't like looking up at a ceiling and seeing paint coming off or wood stuck in the beams and the conservatory roof covered in seagull poop. I know its a problem. It should be cleaned off.

Excellent room, food and staff.