The stand out impression is the friendliness & professionalism of the staff. Also noteworthy is the tranquil location

The room & bathroom, although rated superior, was very small & uncomfortable. In terms of our own experience, the accommodation does not rate favourably with other R&C hotels.

Breakfast was ok but not nearly as good as previous visits. Location Is still lovely.

The service before dinner was unbelievably slow and we had to request drinks several times before any appeared. The menu was extremely expensive and too much time spent trying to make dishes look pretty rather than concentrating on the taste. We have never eaten such terrible food anywhere let alone in a Michelin starred restaurant. The last straw was that someone stole my wife’s cashmere pashmina from the terrace! We so enjoyed our two previous visits to Chateau Germigney and feel very sad that this is no longer the case.

The room was lovely and very comfortable. The welcome and the service in the restaurant and reception was outstanding. The gardens and grounds were beautiful. We loved the first 4 courses of our tasting menu, they were delicious and innovative.

I found the slimy feel of the bottom and sides of the pool a little off-putting but accept this may be due to the natural water. Unfortunately we found that 3 of the courses of our tasting menu were too strong and texturally unpleasant.

full of character

nothing

I did not seek a quiet room Survey over

Expensive for what it was

when we arrived, we did not enjoy the hospitality of a bellboy or vallet parking: we carried our 6 pieces of luggage to the room - when we did check in, we told them our names and they immediately proceeded to taking us to our room. No introduction about the hotel was given (eg. Where breakfast was, common areas, spa, or a bar that we eventually found when we were checking out). Also, no ID was requested upon our arrival. - the staff hardly spoke English, in roles like in Front office/reception - there was no lunch service served casual on the terrace other than booking the Michelin restaurant. When we asked in reception, they did not offer alternatives for lunch, just jumped to say their restaurant was fully booked. We ended up driving 10min to a boulangerie to have cheese and bread. - there was no bar service; it was the same people from reception multi tasking with little hospitality. - we went to reception to ask for some tea to drink in the terrace. The first response was they did not have teas, we could just order juices. We asked to see the drinks menu and sat down in the terrace. There was no table service so we went back to reception to ask for two teas as per the menu. This time, the receptionist agreed to bring the teas. It was unclear why she was against tea at the beginning, maybe because it meant having to go to the kitchen? - In a different occasion, we went to reception to ask for an aperol spritz and a glass of wine. The glass of wine only arrived after we followed up 30min after we ordered. No apology was given. No olives, or nibbles were given with our drinks order. - in general, level of hospitality, customer service and welcoming was quite poor for a hotel of this level. We did have a great service from the bellboy we eventually met and helped us park/carry our luggage at check out. Thanks so much!!

beautiful French countryside. calm and relaxing.

no restaurant except the 2 star Michelin, no Bar, no room service available Guests of the hotel are prohibited to use the Spa unless they book a treatment. if you want to use just the pool you have to pay 35 Euro per person which is ridiculous. At the Spa there is mainly facial treatments available, not massages.

Everything great as usual, they never put a foot wrong !!

Nothing, perfect. An object lesson in how to do everything in the best possible way.

Beautiful garden

staff were wearing masks. Garden is nice.

The room was small and facing the car park and the building site. The window overlooked other windows so there was no privacy when the curtain was open. There was a dead fly in the bathroom which was still there when we left after two nights. Amenity goods were very poor. Not good enough for a deluxe double room booked more than a month ahead.