very welcomed host, clean and quiet stay in Heidelberg

high up at the hill, good sunset. very friendly host. clean and everything very professionally done.

Hello, my family is going through a really absurd situation with the Heidelberg lodging owner. After we checked out, they kept complaining to us who were traveling about the size of a finger mark on the wall. We're never sure what the mark is. Of course, it could be a mark that we made by mistake. But how can you ruin our trip like this? How can you really ruin a trip like this with a small mark that looks like a simple eraseable mark? Even when we checked in, the owner didn't come, so we checked in two hours later than expected, but we didn't complain. However, they said it was my fault that they sent a message unilaterally and came at 5 p.m. and didn't check the message. It is also said that people in the same building were noisy because they were uncomfortable with the sound of stairs going up and down the stairs. We all fell asleep after 10 p.m. without making any noise, and we only slept after traveling outside all day. It's so absurd. How can you run such an accommodation?? Even now, I have to come to Nuremberg and take the next trip, but I'm so frustrated and angry. I couldn't go on a trip all afternoon and spent all my time fighting with Heidelberg's landlord in my room. Who can take responsibility for all this??? I want fair compensation.

A Very comfortable attic room with a large bed, clean and tidy all over the house. Recommended

very slow kettle ;)

The hosts are extremely nice and it is a great value for money. it is very cozy and feels like home. It is also very clean. Will definitely recommend.

Might need better ventilation in hot days when we visited (it was 37•C)

The price, the direct bus to the station and the city center.

I arrived a bit before midnight but I couldn't reach the owner by phone. I don't have mobile internet and it seems he only tried to communicate by email.. After some time a lady who did stay there too came and she contacted the owner and l could enter.

easy access to public transport, very calm surroundings

shared bathroom

The hosts were very friendly, and the communication went smoothly. The room was very spacious as well and had a nice vibe.

The location was a bit further away from the town centre than we may have liked.

Perfect. So kind and helpful. Thanks