Staff help

The hotel is located exactly opposite the Bhutan Border/Immigration Office. So the location is excellent. Lot of street food available around the place for a quick bite. Basic amenities are provided at the hotel.

The hotel is very basic and it is just a place to crash before you begin your Bhutan journey. Rooms are small and cleanliness is satisfactory. It does not have a lift.

Location

Repair work - Very noisy & dusty

Good location.

No window in the room. Cigarette burn in the bottom sheet. Very noisy guests at 5am.

The cleanliness of the hotel was exceptional.It is centrally located in the heart of the city.The food here was very good.Overall it was great staying in this hotel.

Convenient location to meet friends from Bhutan, has sufficient space for private meeting, balcony is fabulously fine to get the scenic beauty of Bhutan.

Dust and the noise from the street. I would recommend to put glass in the front balcony to prevent both dust and noise. Also some rooms getting smell from the kitchen. Also the linens, quilt covers and Towels were too old.

The hotel is located close to Bhutan Gate which is convenient. Also for getting onward transport. The staff is friendly enough and reasonably adjustable to wishes of guests. There is simple Indian style food available. The room offers a place to stay and sleep - nothing more nothing less.

The rooms and the beds are quite small. Wash basin outside the bathroom is clumsy. Hot weather from the geyser is only available from the tap, not from the shower head. The bed linen was washed but nonetheless dirty, with what looked like dried blood spots, raising the fear of a possible bedbug infestation. There are cockroaches as roommates. The rooms have no windows for natural light or fresh air, quite understandable for an inner city hotel but still a minus. The booking.com listing did not specify the choice for AC / Non-AC rooms, which requesting an AC room an additional 500 INR charge was levied. In the same price range, there are other hotels in Jaigaon that offer better facilities, although they are unfortunately not available on booking.com. Also, it would be better if the Bhutan government could make exceptions for international arriving and departing travelers to stay one night before/after the visa in Phuentsholing town. Now, international travelers will either travel onward directly or stay in Jaigaon, which does not benefit the Phuentsholing hotel businesses.

It was an amazing stay at such a reasonable price.The property is centrally located in the town just opposite Bhutan boarder. It has a common balcony from which the boarder as well as the other side of Bhutan is clearly visible.The staff here is very much helpful. Overall it was worth staying in Hotel Satyam.