Facilities, food, is clean and people friendly

Nothing

Clean, comfortable, and close to all major attractions.

N/a

The bed was extremely comfortable and we slept incredibly well. The bathroom and shower were nice and had a few helpful amenities. There was plenty of storage and everything was very clean. The rooftop terrace and pool were lovely: the pool was a pleasant temperature, and it was nice to have meals/drinks on the terrace and enjoy the view of the surrounding hills.

For the price of the hotel, I thought the towels looked noticeably worn and in need of replacing.

We loved the friendly staff, amenities, and delicious food at an affordable price.

The hotel is located right in the center so that all the sightseeings of the town can be reached by just walking. My family and I really enjoyed our stay there, heated swimming pool with illumination, friendly and caring hotel staff, a nice and cozy gym.

The window of the room faced the street so that it was kind of noisy at night. The bed was too soft for me.

dog friendly

Calidez total

Great! Nice presentation of the food.

The beds/sheets were soft, confortable and clean, the shower had good water presdure Location was wonderful and the facilities look recent.

The parking were a little bit chaotic, the rooms in ground floor are noisy during the mornings, no breakfast included.

The hotel and the staff were wonderful

roof top bar and pool

elevators

Arrived at 2:30 a.m. hotel was locked up tight...couldnt find the parking and ended up driving around the block. If you come late at night stay at the doorway until they open up the parking doors.

Excellent central hotel, we paid a little extra to upgrade room to level 3 and the rooftop pool is beautifully kept with lovely views of the mountains. Great room housekeeping clean and change beds and room everyday. The bar staff and waitors are excellent very attentive.

It’s very clean, has a great pool and a play yard for toddlers

The mattress was way too soft, so much that it kind of suck you in. Also, the rooms are not sound-proof enough, so music from the events room and noise from the laundry can be heard very loud, specially at night.

Reception went smoothly and the bell man Octavio was excellent. His English was excellent so for an English speaking person trying to learn the Spanish language it was relief. He even helped us order at the rooftop Restaurant, which the food was excellent . Room was awesome and very clean.

nothing

Location

My room smells so bad