We came for get away before summer. Great time to be on Isla. The house was perfect for our group of 7. Very clean and nice accommodations.

The property manager was great, we had a family emergency and only our adult son and his wife could make it with our grandchildren. Its vrbo thst we will never use again, the rental contract at the time of booking did match the booking We would go back to the house but only if no rental platform like vrbo or airbnb was used. We go to Mexico 3 to 4 times yearly and have better understanding, communication with and of the property when we book direct.

We were a party of six, with my parents (70s) traveling to the island and arriving hours before the rest of the party. For days ahead, I wrote several inquiries about check-in and clear directions to the house. Nothing. This resulted in my parents being driven up and down streets for over a hour after a long day of travel. The cab company recommended by the concierge service gave us both rescheduled rides that were each over a half hour late. Once there, there’s really nothing to accommodate a family staying there. No extra blankets, and they wouldn’t provide upon request. There was no shampoo, no dishwasher detergent. Those were provided beyond request but were missing. There is no outdoor shower, it’s welded shut and clearly has been for a long time, so the listing is inaccurate there. Then the clothes dryer broke. The pots and pans and knives suck and there was no option at all for food storage. I would say be prepared to bring absolutely everything.

Super clean house on the South End of the Island. Easy to access the Beach Clubs and restaurants. Responsive team managing the house. Would book again!

The home was exactly as described. Very clean, well kept and is equipped with everything you need. The pool area is beautiful! The location is perfect. Close to many beach clubs and restaurants. The host was always quick to reply to any questions or concerns we had. The dishwasher was broken as was the outdoor shower, but they told us ahead of time, so there were no surprises. We would definitely stay here again!

Everything they advertised , all in a beautiful location. Great Villa, we would go back anytime we could.

I would stay here again! The house comes with everything thing you would need. It's a very quiet secluded area.

I have been looking at this property since I bought a raffle ticket to win a stay. To say I was disappointed would be an understatement. Check-in was not seamless, although I sent a text message from the ferry terminal, the property manager arrived after me. The house was filthy. Food on the front of the appliances and some walls in the kitchen. Every glass in the cabinet was dirty and I had to wash them all. Speaking of which, the first thing I wanted to do was wash my hands and there was no hand soap anywhere. Dispenser on the wall for hand sanitizer completely empty. No shampoo, conditioner, or soap provided as indicated in the amenities. Sent a text to the property manager advising none of these items were provided. She finally replied to me 5 hours later at 10pm. I had already purchased what I needed. She advised she could send someone back to clean the next day. I was not interested as it would take a crew of 3 to work for a couple of days to get the house to par. It is not my job to supervise a cleaning crew. The house was supposed to be stocked and cleaned upon arrival and it clearly wasn’t. Ants were all over the kitchen, laundry room and some bathrooms. Bathroom mirrors still had someone else’s toothpaste stains on them. I have been to México over 40 times and have stayed in many resorts, hotels, villas and have never seen such a dirty home. It is pretty clear this is a failed subdivision (most homes are vacant) and the owners are doing as little as possible to get it sold and move on. As for a gated community, there is an old rope laying on the ground, not exactly gated in my opinion. I would be very skeptical about renting this property, it certainly was not a good experience for me. The golf cart rental arranged by the property was another disaster in itself. It is very unfortunate this home has not been taken care of, it could be quite beautiful if someone took the time to clean it properly. I could go on and on about what else was filthy but I think I have painted a pretty clear picture. There was also garbage floating in the pool when we arrived.