Good location

Basic room

Very powerful AC

No staff on site. Property is very difficult to find as there has been a name change so no local business owners could tell us where the property was. Very very narrow staircase up to rooms which was difficult with suitcases. Safety is an issue as there’s no reception & you’re relying on the common sense of others to close the main property door that leads straight out onto the street at night. At least half of the time during our stay that door was left swinging open by other guests. We stayed three nights and the maid only arrived once, a day after I had reached out via WhatsApp to request more towels. On our last night we had a cockroach that disappeared through a crack in the bathroom door

Nice rooftop area for morning coffee and evening relaxing. Very convenient location.

I can’t really say there was anything we didn’t like about the property. Maybe only that there was no view from our particular room. Other rooms had balconies.

Perfection location and very friendly staff. A stroll from the beach and all bars and restaurants in your doorstep.

Nothing. We knew it was going to be noisey because of location, but didn't bother us at all.

Clean facilities.

Extremely loud. Impossible to sleep. Loud enough the floor vibrates.

The location is great-- right on the main pedestrian thoroughfare with restaurants all around, an easy walk from the ferry terminal, and just a block from Playa Norte. The owner was responsive and helpful, and has also negotiated discounts at a few area restaurants and the Green Demon Beach Club, which we appreciated. There also was a big water dispenser on the 3rd floor landing, which was helpful for filling up our water bottles for the day. (They also offer coffee and tea.) In the bathroom, the sink was beautiful, and the shower was huge. The sheets and towels and pillows were high quality, and the bed was comfortable, which was a highlight.

Beware if you're tall, as the building is not made for people over 6 feet. I hit my head walking into the building, as the stairs are steep as soon as you walk in, and you need to duck when you start up. Similarly, there's a big step up once in the room into the bathroom, and you'll hit your head if you don't duck. The stairs up to both floors are also quite narrow-- need to use caution. We stayed in the Quintana Roo room on the 3rd floor, supposedly the quietest room. While there is a warning that music can be heard into the night, only upon staying did I realize why it's so loud. The door to the room is flimsy and not insulated. In the morning, you can see light coming through the middle of the door. If it were replaced by a solid, insulated door, it might not be quiet, but it would be a much more manageable volume. The curtains could do more to darken the room, keeping light out in the early morning, and the TV was tiny-- actually difficult to see, given how far away from the bed it was mounted on the wall. There was a problem with small ants, which seemed to come in from behind the a/c unit, though the owner said she'd have it addressed (I'm sure this is a tough problem to solve). The other a/c issue, though, is that it took over 5 hours for the unit to cool the room down to the temperature at which it was set. I understand it takes time, given the heat, but even if the door isn't optimally insulated, the a/c should do a much better job than it does.

We loved everything. The noise wasn’t bad. The location was great and the room was super cute

The pillows were really firm/ hard and could have been a lot more comfy and Soft and the bed could use a pillow top cushion to make it a bit softer.

Great location in the heart of the northern part of the island. Walked to the property from ferry. Was met out front by Jo. She communicated very promptly and always responded quickly to questions and requests. The A/C is great as well as water pressure and hot water. The bed was AMAZING. There is a fun terrace on the rooftop that includes cold water to fill water bottles that I really appreciated. Coffee was also available. The decor is super cute.

You know what your getting into with the music at night. I wore earplugs and it helped a lot. Although I appreciated the austere vibe of the decor - I found it impractical for real life. There are very few “surfaces” to put your stuff down, nor hooks to hang anything like wet bathing suits etc. So you are left to put your stuff on the floor. I didn’t love that. And could be an easy fix with a couple additional pieces of furniture. The sofa in our room was unusable. You just felt springs when you sat in it. The towels are hard and “crispy”. Some minor fixes and this property will be really great!!!!