Breakfast excellent Location ideal for us

We were delighted with the Ron staff and service

The old world charm!

The distance from the centre of Aberdeen.

We had booked for B&B and the breakfast was excellent. The quality of complimentary refreshments in our bedroom were of a high standard. We had stayed there in January and our evening meal was delicious as was the Afternoon Tea! They have wonderful treats for dogs too! Staff so friendly and welcoming.

Excellent

No tea and coffee in room

Room small, breakfast cold, when in lounge waited 40 minutes to recieve an order from the bar and had to ask twice when our order was coming. Various staff seemed to be walking about the hotel but not serving. Friends had ordered wine to arrive at our table on 2nd night but it was not received. Staff issues should be addressed.

All staff were very informative and attentive.

Bedroom: Cracked ceiling, bashed radiator in room, thermostat on bathroom radiator held together with insulating tape. Poor Wi-Fi signal in room - dropped out from time to time. Would have been nice to have a box of toilet tissues in the room, and also a glass (even a plastic disposable one) in the bathroom.

Location was great, good having the pool, most of the staff were great, food was good

Not as dog friendly as we thought, no comfortable place for dinner, expected to have dinner on coffee tables. Tried to charge us twice for the dogs.

beautiful manor, location is way and not off the beaten path to far.

location is very good. room was comfortable

staff were needing trained better

Staff were very helpful in moving us into a suitable with a window without any issues

Would have preffered to dine in the lounge rather than the restaurant as too formal

Good sized room, excellent shower, beautiful location and easy access from A96

Staff and staff attitude - not good. reception staff were welcoming but waiters were not. Bar area left frequently without any staff on duty. Twice tried to charge for items that were already paid

Room was comfortable and clean. Breakfast was very good. Bathroom could do with a bit of a freshen up as the silicon seal around the bath a bit mouldy and untidy looking.

Bar staff could do with a bit of training as not quite up to scratch. Attended a function in the ballroom and bar service was very very slow and came across as unprofessional although I’m sure this could be sorted out with some simple training.

rooms excellent, surroundings are fab, very nice staff.

all good

Perfect location for the end of our trip. Beautiful old hotel in beautiful grounds Great room clean comfortable and spacious. Excellent evening meal

Cosy atmosphere

Took 2 payments by mistake.

Lovely reception for staff Very accommodating

Breakfast could have been warmer

The breakfast clearly used quality ingredients and was freshly cooked. It was also served promptly even though the hotel was busy. The hotel is easily accessible yet is in a quiet location with beautiful grounds in keeping with a country house.

The hotel is a little tired and more investment in it’s upkeep is needed. Also our room had a faulty table lamp and bathroom extractor fan. This should be sorted befor the room is used by a customer.

A lovely historic building with real fires. All staff, although they were very busy, were very friendly and helpful. Lovely hand wash and lotion products in all toilets, en suits, leisure club changing rooms. Good selection of tea, coffee and chocolate biscuits; choc tea cake and chic wafers in room with an added bonus of pop chips. Meal in the dining room was delicious, we had the salmon.

We asked for the fire to be lit, although they contacted staff to do it by the time we left an hour later the fire had not been lit and it was a bit cold in the bar. Also, as they don’t have a dedicated person serving in the bar we had to wait a significant time to be served a drink.

great old building and pictures of a time long ago

cleanliness, waiting time to get a drink

Staff helpful and most pleasant.Room was good .very nice. Suggestion for dinner was perfect. Cafe Tabu; excellent fare and service. Bonus was an hour long conversation with a local couple,friendly atmosphere.

Excellent location with a super range of serviced. Excellent reseraunt, well chosen menu.

Bedrooms and ensuitr bathrooms are becomming tired and need modernising.