Hotel is good

The hotel and booking.com stuffed me around long enough until i couldn't cancel the first night. Each kept saying the other had to do until it was too late. The other annoying thing is some staff have real French accent and a zillion fake French accents all to form part of the "Bonjour" experience. When you call the hotel from outside or even room service, the phones are turned down so low or they are using headsets and with a fake accent on the line you are left trying to guess every third word to work out what the person is saying. You are a service provider. Get the basics right. Things like I would like a grilled ham and cheese sandwich., No special mustard or sauce, no special French cheese, not a croc monsieur just a ham and cheese toasty. Happy to pay $30 dollars but for the stupid prices give me something that is edible at 1am, You have bread cheese and ham all from the breakfast buffet and for $599 per night i'm guessing someone in the building has made a ham and cheese toasty before. That would be service. I wasn't asking for a souffle or anything difficult that needed unique ingredients

Everything! Wonderful.

Nothing. Everything was top class and excellent service.

Great hotel for a romantic night away with your loved one, close to everything.

Honestly everything even from the smallest details everything was actually perfect

Nice rooms, good size, friendly attentive staff

Weird bathroom setup in the rooms. Open plan with bath in middle of room and panels/walls you pull closed to give some semblance of privacy. Have to slide these walls open to access the toilet and shower. In middle of night need to slide the wall fully open as the bath is in the way to getting inside the “bathroom”. Could be an issue for older people.

Great location and very friendly staff, amazing rooms and the BEST VIEWS. Loved the stay.

Request for a seperate bed for the room as we were 2 mates… but wasn’t provided upon request. Valet Car park couldn’t fit our car in due to height of our car being just little high. Could have done by accomodating car somewhere for us.

Loved the Parisian experience 😍

Marble tops are stained; diminishing the pristine and luxurious furniture and decor appeal

Great location, good views, quiet and modern room. Room service food was delicious.

Nothing