Everything, the style ! I loved

N/a

Spacious, well appointed, clean, friendly staff. Nice kitchen and comfy beds. A historic decor which was perfect for its location. Even great coffee downstairs. Cute but small rooftop pool and bbq.

Nothing.

location

dirty and unkempt. falling apart sheet’s still had makeup and fake eyelashes

it was very unique and comfortable. it also has great staff members working there. very friendly.

The location was great. It was in the heart of Old San Juan. it had a lovely rooftop & view. Our suite was large, clean & the beds were very comfortable.

it was a good size 2 bedroom suite with a living room & kitchen. But only one AC in the living room was working. The back bedroom did not get the benefit of air conditioning. When we brought it to the attention of the front desk they seemed unconcerned. We asked for a fan but they said they didn’t have any. We were told we would get some money back (which never happened) instead we got a late check out & two cappuccinos. It was an expensive one night stay especially without the benefit of comfortable AC.

The charm and rooftop terrace with infinity pool. Perfect on the unseasonable hot days when we were there.

Nothing really

No breakfast great location

The location was perfect! The hotel has an old world charm (some tlc needed though). Very no frills but comfortable.

It would be great to have a coffee maker in the room.

Location was more than ideal, close to everything. Parking was difficult, but that was to be expected, nothing that anybody could've done. Staff was excellent.

Understanding that the place is old and that is part of the charm, the facilities could use some upgrades. The terraza with the rooftoop pool has a fantastic view, but the pool itself is in dire need of maintenance. The units are large, good AC, but the kitchen could use some light renovation, to leave it old but better functioning.

The hotel it's self was was good

Well let's begin the rooftop bar was never open the bar down stairs wasn't open either the ceiling fan didn't work ask the front desk for help she said someone will come up and fix it they never did house keeping wasn't that great paid extra 15 dollars with price didn't give enough towels for 2 people all in all the hotel service was maybe ok and I am begin nice about it room was small tv didn't work so I thought I got rob with the price that I paid for

This place is a true gem. Classic and comfy!

Everything was great. We stayed in San Sebastián weekend.

They should include at least water as a welcome drink, I stayed in another boutique hotel her and they offered a welcome drink and the staff was friendlier.

Location was great. We walked everywhere.

No breakfast and bar had iffy hours. Usually they weren't Open. Front desk people were always available to provide ice. If no breakfast how about coffee in the room.

the location is amazing and the front desk help was the best . especially Debra . can’t wait to get back asap . also make sure to check out the roof top pool . Amazing!

hardly anything bad to say , I wish the elevator was a little quicker . still thankful that they have one

The location was great and the small pool on the terrace was a nice feature.

Rooms were a bit dingy. The doors did not shut all the way so noise and light permeated the room all night. The power went out and their generator didn’t work so it got very hot most of the first night. Also the night attendant was very strange and not very helpful or polite.

Excellent location!

Our room was subterranean, dank and dark.

Very “old town” experience. Well kept and fun to explore. Family enjoyed hanging out at the roof-top infinity pool and watching the cruise ships at the port.

Everything was excellent 👌🏽

The hotel, where it is and the room

The guy whom was working during the evening wasn't very helpful, he didn't like when we asked him for some help and advice,