Lovely and friendly people. Peaceful location. the spa is amazing! Definitely my second home in China ❤️🏖️☀️🌊

Privacy and peace. The good balance between Chinese and western style

Sadly this was during a covid outbreak but the staff were very helpful and got us to the airport in time. The studio room was massive and very clean. The pool is big enough for all guests. Breakfast is yummy!

Check in is a bit slow with only one.person working.

Private beachfront location, easy walking distance to restaurants, cafes and convenience stores. A short taxi drive to busier parts of Sanya. Buffet breakfast was fresh and the opening times were generous- up to 10:30am.

Tired and dated- in need of a refit. Property advertises DVD player and iPod dock… seriously, in 2022? For the record, there was no DVD player in my room and the iPod dock is for an iPhone 5 phone. Very little English spoken by staff and this to some comes across as rude when they simply walk off because they don’t understand or they are possibly illiterate and could not read the translators. Not many vegan, non-diary options for guests… only had milk and a warm Chinese soy milk to drink for breakfast. Room service is not 24 hours as advertised- it finishes around 10:30pm, so if you come in around 1am from your flight, you have to order from an external delivery service. Also, one night when I did order room service around 6:00pm, I could not order a cheesecake dessert with my meal as I was told the cook goes home at 6:00pm. No pool service… not once did any staff ask any guests would they like something to eat or drink from the bar…even though 4 staff would be standing around doing nothing. Bed was comfortable and the towels were changed daily. Accessories in the bathroom were replaced daily as well. The shower and bath areas were chipped, mouldy and definitely need to be replaced. Balcony area is spacious and I had a lovely view. I get the impression the hotel was once part of a larger chain (Anantayra) and broke away- hence the lack of upgrade of facilities and poor staff training. The price of the room per night is reasonable but this hotel is not a Western 5-star hotel- 4 stars at most. If staff were trained properly, the hotel would definitely raise its standards and has the potential to be a fabulous hotel. If I wasn’t travelling with a group, I would not have chosen this hotel.

The pool and the view.

Some areas could do with an upgrade. The pool bar was closed and no one was taking orders at the pool- a lot of money could've been made there!

Stunning property, gorgeous location, friendly staff, quiet and private. It’s the only resort with beach beds.

The spa wasn’t yet open nor the Thai restaurant which was a disappointment.

The staff is very accommodating. They will try and solve any issue you may have, and will find someone to help if they can't directly. The villas are very well designed and private. Location and price of the hotel are fantastic! Great place for couples or friends, not necessarily for families.

A minor issue, but something as large as the villas should include a Nespresso station or something similar in the room.

God breakfast, the location is really good. The beach area is clean. The staff is super nice. My room was huge and super comfortable. I really enjoyed my stay.

The pool was a little on the small side. The private beach was rocky and many locals tried to take the beach chairs.

service

The hotel has a great location and the beach is beautiful. The staff are helpful and are friendly. We enjoyed our stay here and this is the second time we’ve stayed at this hotel.

Nothing.

Breakfast

The facilities were closed and the staff didnt inform us until we had paid

great hotel with clean private beach

Staff from lobby just provided MINIMUM service required. weren’t willing to help out for any special requests and/or questions

Amazing pool and beach areas. spa was so relaxing too. great facilities

Not many dining options

Breakfast was good. All staff was very good. Jimmy was fantastic.

Just keep us the great service,

The hotel is nice and the bedrooms are comfortable. The swimming pool is clean and there are different areas which gives you the opportunity to stay away from the central part where most people sit. The jacuzzi is very nice as well. The breakfast was great as there was a good variety of food.

The bar at the swimming pool was close and the restaurants weren’t always open. The business center was close as well. Most of the staff was nice but one guy at the beach was very rude. We asked him for a drink from the bar and he said it wasn’t possible and run away. When we sat at the beach he didn’t give us any towels, which was included in the service.

Great value for money. Resort has direct access to the beach. Everything is great.

None

The Hotel is really nice, former Anantara, the Villa was super comfortable. Good breakfast. Perfect place x some days of relax.

The facility is well equipped and has a good location, quite intimate and quiet, close to the beach

1. the problem with the amount of space for breakfast, sometimes it required racing 2. swimming pool relatively small, water not very clean, and all fountains and the bar turned off

Excellent resort in Balinese style, very relaxing, quiet and clean. We enjoyed a lot the swimming pool and the private beach. Breakfast is great and full of options with both western and eastern food. The room is spacious, clean and the bed has a very comfortable mattress. Good air conditioning system (quiet) and nice balcony with wonderful view. We also enjoyed the gym, which is clean and with all the minimum necessary equipment for a training. The location is quite convenient, being close to Sanya city and the airport, but at the same time in an isolated and quiet bay. We'll definitely be back as soon as we have the chance.

The only negative point is that, maybe due to covid and less guests, the swimming pool bar is closed and so is the restaurant during the evening

The hotel is beautiful. The breakfast was good. The location is good. The staff was helpful. It was not too loud. Less families and young kids running around than other resorts.

No complaints.