Refer to the other reviews for the check-in issues .. no difference with us, keys were not in the lockbox, but a very responsive customer service was able to get us a another set. Still caused unnecessary anxiety after a long road trip. Overall, it was a very nice condo, I would likely stay here again. The only downsides were specifically being told the pool was not an amenity but it being accessible on the same floor, and pictures of the condo included a pool giving you the impression that you have access. Try telling four small kids on vacation that we don't have a pool. I don't know why they don't allow access to the pool, that seems silly. It slept nicely, the king bed is a bit bouncy. There is no way to darken the room with white curtains. I love a sunrise as much as the next person, but on vacation I'd like to sleep in rather than get up with the sun.

The scenery and cleanliness

After a tiring, 10+ hours of travel, we went to the lockbox for the key. The box was empty. We called the phone number in the check-in instructions and went to the existing reservations branch. We were on hold for so long our phone disconnected. This occurred twice. We then tried the text line. No response. We called a third time and went to the “new reservation” branch. The phone was answered promptly. (Priorities, I guess.) The representative connected us with the local manager. He had us use a different lockbox and code. A key was present. We returned to the condo building. The unit number in our instructions was not on any door in the building. We again spoke to the local rep and he told us where the unit was located. It had a different number than the number given. Wouldn't that info be nice to have in the instructions? After approx. an hour delay, we were finally able to move in. BTW, the text was answered 2 hours later. The condo itself was older but very nice. Furnishings were up to date and comfortable. The kitchen is well supplied with pots, pans, dishes, etc. Condiments are sparse. The front right heating element on the stove only cooks on high. We did enjoy our stay at this condo aside from the very unnecessary check-in hassle. Management is poor. We will return to Whitefish but seek different lodging.

The location and windows.

It was the perfect spot for our family of 5 for our summer vacation to whitefish/glacier! Spacious, 10 minutes from downtown Whitefish, and clean. The check in was pretty confusing was the only issue

Good sized place for a family or 2 couples. Beds were comfortable and the unit was well equipped.

Very clean, well equipped and great location.

Place is in a great location. Enjoy Big Mountain.