Room very clean. Food great. We only encountered one member of staff, who was very helpful and friendly.

Parking was scarce. Car park very small street had to park on side street. But it is the only negative.

Good location. Modern rooms and well equipped. Staff on duty positive and aware of issues with room, TV, meal service and door lock security. Staff did make amends by offering a range of one day free breakfast and 2 free drinks each - appreciated and understood not staff on duty issue but an organisational one and one of poor communication by hotel management team.

The breakfast was awful. Poorly cooked and not as described on menu. Advised that breakfast was only available from 0900 hours as limited staff. We were only two for breakfast on Monday 4March 2024. One member on staff on duty to take order and make. No sausage or has brown available but no extra of anything else to supplement. The self service area for fruit juice, coffee/tea, cereal and toast was at bar area. The bread was a co-op loaf still in wrapper. Tea/coffee all instant and from hot water jug. This was in no way an exceptional breakfast as described on marketing material and certainly not a positive experience. Advised on arrival that kitchen would eb closed for Monday evening - no prior warning for this. In bedroom TV did not work and relied on guest putting in own account for BBC and Prime. Heating failed to work and given replacement heater that worked perfectly but surprised no attempt made to correct fault. Room not serviced in any way other than addition to tea supply and milk on day 2 - no cleaning of room, no linen change, no waste removal. This was not a 3 star experience

Good rooms, good food and very friendly and helpful staff

There was nothing to dislike.

Staff were lovely. Cooked Breakfast 🍳 excellent by new start young man. Good car parking. Excellent pub at night with good food 👌 thanks

Not a fan of dogs in pub while eating 😕

Food was reasonable Comfy room Nice bar. Friendly staff. Especially Zoe who sorted my room and was very welcoming.

Coffee was pretty poor at breakfast.

Service was above and beyond. Person in charge managed to organise a 6 seater taxi for us to take us to Rewind Festival as we sat enjoying lunch. This was a huge benefit to our day at the festival.

Unfortunately, a few items weren't available for my vegan breakfast. The chef was good enough to come over and explain and apologise. He still managed to scrape together a decent tasty meal.

The staff were cheerful and helpful.

The staff were friendly and the rooms were big and comfortable.

The breakfast was late and lacked some basics like butter and milk.