Very clean and tidy, excellent parking which can be a struggle in Limone. Breakfast was excellent and the staff were all friendly.

The hotel is in a good location. It was great to be so close to the lakefront. The onsite car parking was also handy. We had a nice room with a balcony and lake views.

We understand and empathize that there are staffing shortages and that this is a very tricky time for hospitality businesses. However, when we arrived at our room, we found that housekeeping had only half finished. The bathroom was still dirty from the previous guests and the floor had not been cleaned. The receptionist was extremely flustered and unhappy that there was a problem. The cleaner had left for the day and there were no other rooms. We did get the room cleaned, but that only came about after some time, some drama and because we helped clean it ourselves. The next day, a different receptionist/manager was extremely apologetic and tried her best to make mends. The initial receptionist also apologized for being so short with us, which we appreciated. The hot tubs on the roof were not functioning and so we were not able to use them throughout our stay. There was also no hot water one evening. At times we were made to feel like we were problematic. The coffee machine stop working at breakfast, and when I asked for help, I was told that I had broken the machine... that kind of thing doesn't make you feel comfortable.

Excellent location close to the lake and town centre and next to a path along a stream, into the mountains. Great view from the balcony and rooftop area. Visiting Gecko in the evenings, on the balcony wall! Friendly staff and good restaurant. Monika at hotel reception was very pleasant and helpful. Quiet at night.

Weird looking/tasting scrambled egg at breakfast!

the rooms were spacious with a great balcony and beautiful view of the lake. the staff were amazing and always very obliging. the pool was great but the water of Lago di Garda was better.

there is a steep walk up the hill to return fro the town, but a mini taxi is readily available.

Direction map on booking.com is wrong. Dont follow this if on motorbike. Luckily we met owner and he took us straight there. Lady on reception very helpful and helped with our luggage, gardens great, sunbathing areas private, views amazing

Room hadn't been cleaned properly and didn't get turned over in our stay there, even though we put sign on door to make room up, also bar staff English not very good and get confused tilling up and over charge

Totul a fost excelent!

Monika is very obliging and helpful. Despite the inability to extend the stay for another night, she found the hotel just as good in the best location. Thank you

location was perfect and breakfast was good

I was really disappointed with our stay, particularly as it was for our honeymoon. Staff at bar and reception were really unwelcoming and rude. They do not speak English at all. at check in they demand €20 cash for parking which wasn’t mentioned when we were messaging beforehand. we didn’t have any cash and when we asked where an ATM was they just shrugged at us and demanded cash…. we found an ATM ourselves eventually after wasting an evening looking for one ourselves. ruined our evening and made us feel extremely uncomfortable. it’s a shame that Monica wasn’t working when we arrived as she seemed nice when we spoke to her at check out. would recommend for the location but just avoid speaking to the staff and bring cash with you.

Location is great, just next to the lake, great view, nice breakfast

the location of the hotel is amazing and the lake view was exceptional. Moreover, the Hotel has a direct access to the strand.

Nice view from the window, great service, continental breakfast so you can eat well. Very good location, close to a pebble beach and close to restaurants and shops. Town center 5 mins walk We managed to stay the night longer thanks to the lovable Mrs. Monika

The roof of the hotel has potential, the view is amazing and there are only sun beds.

Quite bad WiFi, absolutely not acceptable for year 2020