Awesome

I called on day 2 about the ongoing issue with the air conditioner not reaching the top floor. Despite our conversation, and maintenance coming to change the filters on the unit the situation remained unresolved. We are extremely disappointed with the lack of care and attention to this matter. The unit is way too small for a two story house that has six bedrooms with four of them being inhabitale due to the poor air circulation. As a result of the unacceptable living conditions, everyone staying on the top floor made alternative arrangements and left the property on Friday evening. A day before check out. The lack of preparation for unforeseen weather conditions is simply not acceptable. In addition to the air conditioning issue, we encountered multiple other problems during our stay. Supplies were not adequately stocked, essential items like coffee filters, utensils, towels, and paper towels were missing. The dishware and cookware provided were outdated and in poor condition. The showerhead and toaster were also in need of maintenance. Furthermore, the lack of closet space was unexpected and inconvenient. The customer service we received was extremely disappointing. The individual I spoke with displayed a nonchalant attitude and did not offer any meaningful solutions. We were left with no choice but to seek alternative accommodations due to the lack of concern and care shown by the management. Say here at your own risk!

Nice space, quiet neighborhood and very well located

The house was very nice and really close to everything but the neighborhood had a few rundown houses.

I would have rated 3.5 stars if possible. This property was very clean and was obviously recently updated with nice modern touches. Upon arrival, we made note and alerted the property manager of a few holes in walls behind the doorknobs (some door stoppers would be useful!) and one of the chairs at the dining table was cracked. A few things to mention for future renters: -the neighboring houses were very dilapidated. Lots of broken windows and trash. Our children were nervous and worried about staying so close to these homes, but we never saw people in them. The house directly behind us was blasting music until after midnight (on a Monday night) and we did call the local police to report (Although this is not the fault of the home, the neighborhood does make a difference when renting a place) -there is only street parking. When booking this home, it sounded as if there was a driveway to park in. This was not the case. -no above cabinets in kitchen to store the food we brought…everything had to be left on the counters. -the house could use a few lamps for low lighting. The overhead lighting is very bright, and in the morning, we would have liked to have natural light, but the windows look directly into the houses next door, which no one was comfortable with, so we kept the curtains drawn, but it was dark in the living room. -The upstairs bathroom window had only a thin curtain, and is situated directly next to the toilet, which was awkward. -the beds were actually very comfortable! We appreciated having all linens supplied to us. -kitchen could use a bigger frying pan. It has only 2 small omelette-sized pans. We had to make breakfast for our whole crew in small batches, scrambling eggs a few at a time and cooking 2 pieces of bacon at a time. -most rental homes we’ve stayed in provide at minimum salt and pepper. I was not expecting to have to buy that myself. All in all, we enjoyed our stay. The proximity to the Falls is what drew us to this house. A quick 5 minute drive to Goat Island, and only 10 minutes to cross the border!

It was renovated construction. Pretty clean. We Enjoyed. 😊