Asked for a quiet room...but got kids running the hallways, doing cartwheels while we were trying to watch a movie in our room...hotel put us above the kitchen where we constantly heard them dumping glass bottles in the outside trash and dropping empty kegs outside...got terrible sleep.

Food servers/cleaners were great. The place is nice looking butrooms were dark and needed updates. Our bathroom had chipped tub areas. Sink leaked water, bathroom door did not have a robe hook( 1st time ever in staying in hotels rooms over 60 yrs) lastly the location was very good but to charge $15 for parking was/is nuts. This property had plenty of parking and no business nor retail was around it, nothing!! I can see if the property is in a congested area on town but nada!!

We were staying for 4 nights for a wedding. Our room was only cleaned once and had to keep asking for towels getting them at 1:30 and had to be at the wedding at 3:30. No trash was emptied along with no clean glasses. Very disappointed.

An excellent breakfast and the room very clean and beautiful.

I booked because it said hot tub on website. Upon checking in, told the hot tub has been down for 2 months. I mentioned a refund and was told i couldn't get one since I used 3rd party to book. The complimentary reception is a joke- nothing like the pucs of fresh fruit and hot dips. There was crackers, cubed cheese, tortilla chips, jarred salsa and goldfish. I was there for 4 nights and that was it every day! $15 a day to park your car . I parked on the street. Dirty dishes in the hallways for days, mold in the bath tub and the windows, feces on the toilet, the ice machine didnt work on my floor, the elevators were slower than i have ever seen- EVER! When my wallet was stolen, from the common area next to the bar, i was offered ZERO assistance! Found out they have cameras outside the elevators but not down the hallways and not in the common areas or the bar! Used the restroom off the lobby and while i was using the toilet, person next to me flushed and sewer water started coming up from the drain in the floor- with human waste! I wear flip flips all the time- yes GROSS! Told the front desk and they said they knew- and the bathroom is closed. I said there was no sign and she said they havent had time to make a sign yet! I won't even mention the stains and rips on the sofa in the room, no maid service even though i was there 4 nights, no soap in dispenser in the shower or that the fridge froze any food put in it! I told them the ac in the room didn't work- they DID fix that.

There was an excellent hot buffet and made-to-order omlette station for breakfast, which was included in the room rate. There was also a nightly reception with 2 free drinks per person in the atrium lobby bar area. Front desk staff was very friendly. Parking was easy and convenient, but cost $15 per night. The noise in the atrium can get a bit loud and heard from the rooms, which is unavoidable since all room are off of the atrium. The doors to the rooms slam shut, which is also very loud, especially to anyone sleeping in the pullout sofa in the front room.

Great rooms and great distance from the city. A quick drive but easier access than a hotel in the city.

The property was beautiful. The staff was amazing. I will definitely be back when i am in the are again