Our whole stay was amazing. Hotel was beautiful and they have kept the history of the hotel well maintained. The moment we checked in everyone was so kind and helpful and the concierge was also extremely kind! Definitely the best

Amazing property. Everything was great, staff, food, view of the old course. We loved it and can’t wait to get back.

Breathtaking views, friendly staff, clean rooms...really enjoyed our stay!

Rusacks is an excellent in a perfect location in terms of access to St Andrews town and The Old Course. Highly recommended.

This is one of the most enjoyable stays I have ever had at a hotel. Beautiful common areas, incredibly comfortable accommodations and a staff that has been superbly trained in the art of SERVICE.

Great staff!...beautiful place

Very disappointed in the shower in my room. Never had water and unable to shower.

Gorgeous hotel. Superb location . Staff went above & beyond

Parking not so accommodating to guests unless you do the valet which is very costly.

Wonderful hotel, staff are delightful and welcoming, nothing too much trouble, hotel is beautiful with excellent views of the beach and close to all amenities. Food was excellent too, only thing I would say is they should serve the avocado at room temperature before adding to toast with poached egg for breakfast however, aside from that, can’t fault the place and would highly recommend 👌

This was our first time staying at the property and from the moment we arrived at reception. The concierge took us to our room and showed us around. The room was comfortable and very well presented, with great amenities like coffee machine and ropes available. We had a pre dinner drink at the 18th Bar and Restaurant and dined locally at the Haar. In the morning we had a perfect seat overlooking the 18th and beach view. Friendly and welcoming staff, with great facilities. Really good location for walking around the town centre.

This is a fabulous property!! The hotel is absolutely gorgeous and luxurious. The rooms are decorated beautifully with very comfortable beds. The bathroom was sparkling clean. The food options were great. We had dinner and breakfast next morning and both meals were delicious. The staff was super friendly and went out of their way to give us recommendations for things to do/see and to show us how to get places! I highly recommend this hotel and hope to be back for a longer visit!

Fab hotel in a great location

Rusacks was one of my favorite ever hotel experiences! Stunning property overlooking the 18th green and the ocean, easy walk to ruins, shops, restaurants, the University buildings, EXCEPTIONAL staff, 3 wonderful restaurants, impeccable rooms, super classical yet totally new and updated inside, just a PERFECT 10!!!! I miss it already!!!!

Fantastic hotel and staff, friendly, professional, helpful. Because of them I managed to play at the Old Course (I’m from Canada, I didn’t know golf would be available this time of year… they gave me the idea and helped me make it happen!) The atmosphere was great, it seemed like all guests were having a good time. The “One Under” pub downstairs was fantastic… I had a great time thank you for everything guys!

1- like other reviewers, I also experienced plumbing issues ( hot water delay) water not maintaining temperature. 2- As a global traveler, this was the smallest room I ever stayed in. 3- For breakfast, I felt like porridge was microwaved and pancakes were from Tesco. 4- breakfast service was attentive

Fantastic stay at Rusacks St Andrews. 10/10

From start to finish, the staff in this hotel are very professional. Excellent food in all of the restaurants Great atmosphere Look forward to my next visit

First impressions of the hotel were good. There was a warm welcome and the decor is lovely. Unfortunately, we spent the first night in a warm room with no hot water. We were assured it would be fixed in the morning but no-one came. When we followed up, we asked to change rooms. We then ended up with hot water but a freezing room. It was a dreary weekend in St Andrews and we kept coming in from the rain hoping to get warmed up. It was unusually difficult. Service was mixed. For instance, the food at breakfast was lovely but on day one the table was set with dirty cutlery and on day two with cracked crockery. Overall, not what we were expecting.

Fantastic stay. We were upgraded to a lovely balcony room with views of the 18th. Hotel is beautiful and service is excellent. My only suggestion would be to review the wine list in the Bridge. There are limited choices by the glass and those that are there are of a very similar style, particularly the whites. Thanks for a lovely stay

No hot water!

Unfortunately a very poor experience. Having stayed at the Rusacks several times before this was booked for my father in laws 60th birthday. The rooms were nice and the meal we had at the rooftop restaurant was very good but the breakfasts both morning were an absolute shambles and the lack of communication from staff to guests was appalling. It was clear that lots of complaints were made to the hotel about breakfast service. On our first morning 4 breakfasts took 45 minutes to arrive and when they finally did 2 of the dishes were cold. It was never communicated to us why it took so long and we asked several times what was going on with no other answer other than “it’s on its way.” Morning 2 was even worse. It took over 70 minutes for our 4 cooked breakfasts to arrive. We asked several times what was going on and were given little to no answer. Repeatedly told it is being cooked and will be 4-5 minutes. We only ordered eggs, toast, sausage bacon and eggs. On morning 2, 2 of the breakfasts were wrong when served after over 70 minutes waiting and a massive hair was found on my wife’s eggs. This is the first time I have ever written a negative review in all the years of traveling however the management of the kitchen at the hotel, communication to the diners and generally the poor excuses given by the kitchen/manager were terrible. Overall a really poor experience and unlikely to return as it was a mess and you did not leave feeling satisfied.

Great hotel close to town centre and with amazing views over the golf course and West Sands

Couldn’t fault it. Friendly team. Great breakfast. Perfect location for golf.

Great overnight stay while visiting son in St Andrews. Staff were super helpful and polite. Room was beautiful. Chose the hotel as it is dog friendly and they certainly were. Would definitely stay again.

Rusacks is incredible. The staff were exceptionally accommodating and obviously catered to me as a golfer. My does not golf so I couldn't get a tee time set up as a single at The Old Course but they sent someone out to see how many people were in the queue and called me once I needed to head over to insure I could play. The rental clubs were newer Titleist with a Scotty Cameron putter! Bathroom had heated floors. The only hotel we stayed in during our trip that actually had a refrigerator in the room. Overall a tremendous experience and I will definitely be returning.

Poor check in, no welcome. No free wine as promised. Tiny bedroom and no upgrade even though hotel was empty and hotels.com gold promise. On the positive, good breakfast.

I’ve long wanted to stay here - although sadly it didn’t really live up to expectations. Firstly got locked in bathroom, toilet seat broken, a/c not working, room not serviced until 5pm and a long wait for breakfast which was pretty mediocre when it arrived. The staff were all excellent and maybe the rooms in the new area are better but this certainly wasn’t 5 star in my opinion.

Well located property

Outstanding hotel. Wonderful staff. Magnificent location. Great room. I couldn’t have asked for a better experience. The staff members were all so professional, eager to help, and focused on creating a great experience for their customers. Absolutely top-notch in every regard!

Loved our stay here would come back instantly.

Luxurious accommodation with friendly staff. However, breakfast was like something from Fawlty Towers! Tea for 2 but no milk. Salt and pepper mills both empty. Husband's full breakfast came, was eaten and cleared away and still no sight of mine. Couple at next table and single man both waited over an hour for their breakfast. My scambled egg with smoked salmon eventually arrived an hour after ordering. Anyway, view of golf course made up for it