No bottled water in the room or suggar. Window was almost blond.

This hotel is in a great location to see all the main sights in and around London. The hotel lobby is very elegant and you are welcomed by a doorman to greet you. Checkin is really easy but does require a £100 safety deposit in case of any damages which is standard in most hotels. We decided to pick a room with the river view and was not disappointed! The view of the London eye along the River Thames was spectacular, not to mention seeing the Shard and St Paul’s Cathedral to name a few! Looked even better at night! The room itself was very cosy with a king size bed, big wardrobe, coffee machine, safe, international plugs in the wall, under floor heating for the bathroom, air con and a ‘do not disturb’ button to just name a few highlights. On our last night we decided to have breakfast delivered to the room before checkout which was delivered at the requested time, the full English breakfast cost around £29 each and it was ‘ok’ but was quite cold in some areas which was a little disappointing. Not sure with us being in the 8th floor was a factor in the food getting cold? One other slight issue was with the Aircon, worked completely fine on the first day but decided not to work the day after which made the room very chilly! But apart from that overall great experience and would definitely stay here again!

Staff was wonderful and we really enjoyed our complimentary mini bar (water, beer, and wine). A block from Trafalgar Square and an easy walk to China Town for some of the best Chinese food we’ve ever had. Lovely view of London Eye from our window.

Good. Great location. Rooms feel a little old. IT can’t manage to get a good “stream” for HD tv but that’s minor niggle.

Horseguards is not a fully fledged 5 star hotel. Afternoon tea and breakfast was good, but we were very negatively surprised when we had an inside room. It is unacceptable that a hotel of this type sells a room without notifying that a few of the rooms are inside. With a blacked out window not possible to open into the internal emergency exit stairs. We would not have chosen this hotel of we knew that we would get an inside room. Recommend to avoid until they change practise, when we raised this issue with reception there was absolutely no acceptance of the problem.

Fantastic location.Always stay here when visit London. Can easily work everywhere. Staff very friendly accommodating. Food great love the freshly squeezed orange juice at breakfast. Plenty of choice. The only negative the bathroom grouting is in need of a bit of attention and the main shower did not work but the smaller shower worked fine. Great addition was the sift drinks and popcorn and chocolate bar in the mini bar which was a welcome treat when arrived back at the hotel after a day out.

Perfect location and service. Interior and comfort need upgrade. It was a back to the past experience and due to hospitality we were lucky to get a free upgrade. Check before if you have a room with view/window, especially if you book via expedia. Price quality - high over priced if you seek for comfort. Ok if you want the best location and service.

Our stay there was great, the staff is so attentive and wants to assist. Very nice accommodations!