EXCELLENT

5* Excellent Family Stay, Great Staff, Breakfast, Room, Location, Everything is 100% Amazing.

Needs no explanation. It’s simply the best that money can buy. Just book it as you won’t regret.

Rooms had every need, nothing to complain about. Staff attentive and over the top. Location was convenient and safe. A wonderful step back in time of an elegant era preserved. The Savoy Restaurant for breakfast do not be afraid to ask for food to be prepared to your order. If it is it will be amazing. Staff is wonderful thank you for the chocolate and strawberries sent to our room. They sincerely want to make it right. However, the Gordon Ramsey Restaurants were not up to Savoy standards. The steak was beautiful piece of meat basted in a sugary syrup sauce that did not compliment the beef. The salad dressing was overpowering on mustard and not balanced. The duck pate had a sweetness added that deflected and destroyed the dish. The cream spinach was watery and not seasoned. However the service was great but we missed out an anticipated great meal and sent back to kitchen. Gordon Ramsey’s recipes get a two because the bread was good and staff gets a 10. But they refused to charge for the meal. Ramsey taste your own recipes, not good. Savoy you were the best and we hope to return soon.

Another wonderful stay, this time with family for a 60th birthday. Everyone had a memorable stay.

We have had the most memorable experience making lifetime memories.Thank you Savoy London you have been a blast,already making plans to return next Autumn 🍂

Amazing ! A treat and once in a lifetime opportunity

This hotel was amazing from the time we checked in until the time we checked out. Everyone was pleasant and helpful and we felt very pampered throughout our entire stay. The two restaurants were great, we even went to afternoon tea. The attention to detail and service is bar none.

A wonderful stay at a charming and historical property !

Absolutely fabulous! It’s the Savoy ! Staff and Food were amazing .

The Savoy actually exceeded my expectations. The hotel itself is of course beautiful, classic and luxurious. The service however is impeccable, from housekeeping anticipating your every need, to the bell services and concierge. Every experience was exceptional. I don't hand out reviews of this caliber very often. In fact, Ever. I have traveled extensively and few Hotels have ever exceeded my expectations to this degree. I also have to mention the restaurants. All 3 restaurants here are by Chef Gordon Ramsey. I expected another celebrity chef named restaurant with mediocre food and service. I was WRONG. The food was amazing! The service, the presentation, the wine, the entire dining experience, every time, was extraordinary. From the Fish and chips to the Beef Wellington. I understand from one of the wait staff that he is actually onsite quite often to make sure everything is up to his standards. I applaud him for that. He truly knows his skill and his customer and gets it right. Many restauranteurs could learn a thing or two from this experience. I will never stay at another Hotel in London. It will always be The Savoy for us.

Great hotel

Staff questioned me like I was being cross examined when I had a fourth guest standing next to me who was NOT staying w us at check in. Continued to pound me w questions despite a two-night $3000 stay. To boot, ordered ice which never arrived. Still waiting and we’re in Paris now.

I didn’t appreciate having to wait for our luggage to be delivered to the room. I had to call twice to finally get it after about an hour and a half of waiting

Very luxurious and great service

Friendly thoughtful courteous staff

Top hotel

Great property with a great location. Classic London.

We were given an upgraded room which was very nice but unfortunately the room was very noisy. I think we were close to the lifts that sounded like a tube train all night. The hotel and staff were amazing and we could not find fault with anything else.

This was one of the greatest hotel experiences of our lives! We were in a large, deluxe room with a sensational view of the river. This felt like real, authentic elegance and it blew us away. The cost was more than we've ever paid per night but we don't regret it at all. One of the top 3 hotel experiences my husband and I have had in 45 years.

The property is very Grand as what would be expected from a Savoy property! Outstanding 5 Star quality and service. Although an older property, it has been maintained excellently. Rooms were clean, well appointed and comfortable. Enjoyed our Stay!

Great location; great service.

I was impressed with the staff and their attention to taking care of us! The restaurant staff really made sure we were satisfied!

Amazing Staff that really are customer focused, but not in an arrogant way that can be the case, and has been the case in other hotels we have stayed at.

The grounds, facilities, restaurants/bars, service and staff are excellent... The room was poorly appointed...

Perfect in every respect.

A beautiful stay, staff were friendly and attentive. Lovely room and the food was lovely!

The hotel is beautiful and accessible to so much. Easy transport everywhere. The service was absolutely impeccable it’s has spoiled me for future hotel stays. I don’t know how anywhere else would compare

all

The accommodations were excellent and the staff at the front desk, especially Daniel and the bellman, especially Tomas made our stay amazing. Timothy in the Thames room for tea was fantastic. However, the housekeeping got a little creepy as all of our stuff got touched, moved every time they came in. The servers in the River were rude, obnoxious and over the top in waiting on us. We had so many staff come to our table, it was ridiculous and made for confusion and poor service. Also the meal in River was very disappointing. Fish and chips dish was over cooked. The scallop appetizer had 2 decent sized scallops and 1 puny one.

Exceptional from check in to check out.

Fabulous 2 night stay. Great room with river views.