Rooms were smelling and one had mold all around shower switch room to one that smell like a basement and bed on one side was broken

I was moved out the first room due to the room was not properly cleaned. The customer service and staff was great❣️

The problems started upon arrival. The two ladies working the desk, clearly hustling to deal with a line of people in the lobby, informed us that the system had been down and had just come back up. These things happen. So I finally get my turn, she very pleasantly got me checked in and directed me to my room. The odor of mold/mildew hit me as soon as I opened the door... warm and very humid inside, not pleasant at all. Looking around the room, noticed there was a dehumidifier... this is the South, sometimes it's a necessity, so no big deal. However, it was already full, and when I opened the tank, the inside was also gross and moldy/mildewed. I emptied the tank and the humidity came back down, but the air quality triggered my asthma to the point that I decided to take the $130+ loss (since I prepaid) and leave a day early. I would have relayed this to the desk clerk when I checked out, but she was STILL cleaning up messes with guests trying to check in and I didn't want to add to her stress. The fact that there was only one tiny pillow for the king bed when I arrived was annoying but quickly resolved. The pool might have been clean, but the worn floor paint made it look brownish and dingy. The desk staff were incredibly professional and gracious in clearing up messes that were outside their control and beyond their pay grade. But the managing partner needs to step up their game because this property absolutely did not live up to the quality expected from a Marriott brand.

over priced for a dirty room and loud a/c

Carpet was flooded with water maybe from the AC. We were really tired, so we just went to bed and let the front desk know in the morning.

breakfast was very limited and not good. The pool was closed. The room was okay but the bathroom needs deep cleaning

The room smelled like mildew and the floor was very damp.

Floor was sticky and pillow cases were either dirty or stained not sure which. Our room was not cleaned, trash not romoved and our towels and washcloths were not restocked for whole 3 day stay.

Grass around hotel looks like it’s not been mowed in 2024. Elevator needs service. Rest of the inside was surprisingly ok.

All the staff I met were lovely. Rooms were clean and beds were cozy. Nice selection of breakfast.

The room smelled awful like stale smoke!!! The grounds looked awful. The room had lamps with rust and that were broken. Hallways needed vacuuming. Will not be staying there again. Very disappointed

I am disabled. I use a walker. I’m only 4’11” and can never understand why the beds are so high. Your bed in the handicapped room was easy to get into. The other hotels I couldn’t get in them. They were to my waist. So I will be returning because it’s nice to be able to get into the bed!😂

Didnt get my king bed and elevator needs to be replaced. It makes a screeching sound to level 3

Clean room and very comfortable bed!!

The continental breakfast was nice however we would not stay there again. We got there close to midnight with our sleepy kids and the system was down and took 20 minutes to check in. There was dust on the coffee pot in the room and there was no tray for the pot so it was not usable. Other than that it was a fine stay but not for $150/night.

Workers were not very nice. Breakfast was ok, not much to choose from. It was fine to stay one night but would not want to stay more than one night.

Was a nice clean room comfortable bed however the tv in the living room area did not have a signal but otherwise was good

Convenient but in bad shape. Toilet leaking, lights out

The main reason to stay here was the heated pool and it wasn’t heated at all

The pool was out of order and the construction

Location is awkward to find.

Everything was great

Disgusting. Rust on lamps. Broken wood on furniture. Broken shower head. Woke up to bites on arms, leg, face, and lower back after sleeping in one of their double beds on 3rd floor. Never staying there again.

Fairfield was ok. Expedia was horrible

Room ok. Property dated. But well maintained. Staff very good at check in and outgoing. Facility a little tough to get to on service road. Don’t arrive late at dark. Can be confusing and difficult to navigate.

Clerk lied about deposit. Charged my card an extra $250 at check in

The location worked well for the business I was there for. The property is a little dated and just not as nice as most of the Marriotts I have stayed in.

Front desk staff was so courteous and efficient.

The property is very run down, moldy tub, paint peeling, shabby carpet, not very cleanly.

The staff is exceptional and the value is phenomenal since I am a member of Marriott’s Bonvoy rewards program. I am always inspired by the staff’s willingness to go the extra mile

Hotel was fine, just hard to get tp

Very friendly staff and great service. The room we stayed in was clean, looked new.