It was an overnight stay, but the atmosphere was very nice. Our first time at this property.

The hotel is a little older and dated, but was really clean. Very quiet at night, we didn’t hear any of our neighbors. Staff was friendly and helpful. The casino was very clean.

Hour and a half wait for my room to be readybafter I arived at 5PM. Not a good start to my stay here.

It was amazing only thing is no buffet style eating.

Nice spot to relax

The is by far the best hotel/ casino in Biloxi. The staff are very friendly and the rooms are very clean,

Our stay was ok. The room was nice but the hallway and elevator and property needs a good cleaning. Our room was too far from the elevator and ice machine. Experience was good but would not stay again.

The room was dirty, the water faucet for the shower was falling off the wall. You could not turn the tub water off due to the faulty faucet. Towels stained. Sheets stained.

Staff was great, the place needs a good bath and new carpet.

Hallways and other public areas very dirty. Poor signage from garage to hotel/casino. Elevator from garage to hotel needs updated. Service once there was good as was the room.

Came from out of town to check in , check in was for 4pm I came @8pm & had to wait 2 hours for an available room .

Atmosphere was great, food was excellent

I was given a key to a room already occupied. The hotel got my name mixed up with another guest. My wife and I could have been injured if that guest was in the room when we entered. Staff were perplexed at what had happened. They said at the time that the other guest in the room was named Ralph Jones also. The gave me another room that was unkept. I later found out the other guest was named Mark Jones. I hope my identity has not been compromised by this incident.

Room was dirty amd had a bad stench!!!! Staff said they didn’t have another room available. I booked online with Travelocity the day of the stay. Paid for an ocean view and didn’t get that. Room was on the 2nd floor and view was a wall and corner room view. No view of anything but the roof below. I will never stay here again.

Booked the room for 3 people. When we got to the room it smelled so musty. It only had towels for 2 people. It had containers on wall for body wash, shampoo and conditioner but they were all empty.Hardly any tv channels to watch. Overall the room was average but when you have to pay extra for a 3rd person the room should have towels for a third person. I would not stay there again.

A

Harrahs was wonderful very clean and comfy

The room we had was good, carpets in and out of room were stained. Water pressure in shower could use aome improvement. The pool was wonderful. We did pretty good on the slots, but lost it on the tables. Came out even. Great seafood restaurant accross the bridge and a 24hr Steak & Shake in the casino. We would stay there again.

It was a short birthday trip

All was great except we couldn’t check in for over two hours past check in time due to room not being ready

I really like Hara 's casino. It's bright Aunt well lit. Other than that, not impressed. We booked a non-smoking room but they ran out of those so I had to stay in a stinky, smelly smoking room. The whole hallway reeked of cigarettes. Not pleasant. And really in this day and age. Why are we having smoking rooms at all. Gross

Our room had a stale like smell to it....

Pool staff was the best. Didnt like not receiving towels daily and not the number requested. Need more options for children besides pool. Miss not having microwave in room

Overall condition of Hotel & Ammenities is dated which I cal live with. The cleanliness of the hallways to rooms need serious attention. Stains in carpet, trash on floors ( needed to be vacuumed) Room carpet is frayed, toilet had ring from not being cleaned. Kimberly (server) in Magnolia House Restuarant was Great! Food was excellent! Server for Breakfast was serious issue(Teanna) took us 15 minutes to place breakfast order. Took her another 10 minutes to get us our drinks. She didn’t have a clue about menu. Then she had any attitude when we shared our negative experience. Brie(Mgr) responded with genuine apologies and concern which was appreciated! Want to pool and was told we had to pay $30 each for lounger because the “free” ones were taken. We glanced and saw over eight empty loungers…?? I have over 40 years in Hospitality industry. Service staff could benefit from training. We are well travelled. We aren’t being harsh, just expect better from a Harrahs Property!!

Room service was not up to par, The bell hop service was nice, The scenery was good as well.

I was worried about the cleanliness of the rooms based on reviews, but ours was pretty clean. Staff was very nice. Casino was very small in my opinion, limited food options, but it was a short walk to the margaritaville play area for my kids. We only stayed a night to rest before continuing on our trip. Not a bad hotel, but we wont stay there again, we'll try another place next time.

Nothing really close to Hotel.

My stay was really good didn’t have any issues

Location was good.. only downfall we did not get the extra towels we asked for when called housekeeping

Cleanliness could have been better. Staff was very nice. Also didn’t care for staying in. Smoking room. It was horrible.

Enjoyed our night

Hotel is very nice, well kept, had a great pool and great customer service.