Great hotel. Fantastic large rooms with superb view. The young lady at the reception (sorry didn’t get her name) was very nice. The gardens and pool is very nice. The buffet is delicious. Can’t go wrong with this hotel.

Amazing Hotel in Rabat. The premises are clean and very well maintained. The staff is very professional and accommodating. They granted me an early check-in when I showed up early in the morning, at no fee, even if I failed to ask beforehand. My return flight was late; they accepted the late checkout without any problem. The staff is always ready to help, and they always smile. I highly recommend this hotel and will definitely come back!

Stayed at the hotel 3 nights as part of an arranged group tour beginning in Rabat. I booked an extra night at the hotel and sent a message to the hotel informing them of our arrangements and asking for the same room for all 3 nights. Never got a response to either message sent, but was informed at check-in that they had received my request. Room was nice, but faced the front of the building looking directly out on the road and the driveway in front of the hotel. Hotel didn't seem to be full, and it would really have been nice to have a room overlooking the gardens. The bed was not very comfortable. Somehow it seems to have a tilt to one side, so I always felt like I was going to roll out of bed. Also, the bedding was entirely too heavy and there was not much in the way of alternatives. So, had a hard time sleeping well due to being too hot. Next time in Rabat I'll probably stay somewhere less expensive and more centrally located.

The grounds were really nice.

I stayed for a week each, twice in the past 2 months. All the staff were so kind, the front desk were welcoming and helpful, the room service was great, my friend Tariq always delivered the food on time and with a smile and even taught me a bit of Arabic, the spa staff were nice too. The breakfast buffet had great options and I loved the sitting outside, overlooking the garden. The bed was comfy, They cleaned my room thoroughly everyday and I enjoyed having tea on the terrace every morning from the supplies in the room. The gym is also well equipped and the hotel was a short commute for me to Soussi&Agdal for work/business meetings. The lounge area was also had a variety of seating areas to take short informal meetings and to meet both business and personal guests. I speak very little French and zero Arabic, but this wasn’t a problem, many of the staff spoke English fluently, and for others my little French was adequate. All in all no complaints. 5 stars. Will definitely be back.

The staff are excellent with a 5 star service approach. Other than the quirk of not providing towels in the spa which is over the top stupid for a facility of this type, this was an excellent experience from start to finish.

Very nice place .Highly recommended.

Great service, wonderful property, made us feel very welcome. Club millesime lounge is great.

In general, I think I will stay was reasonable. I wish to point out that your restaurant service should be improved immediately. It happens, that we stayed there about an hour and nobody came to say anything. This level of service was frustrating, and in one occasion we simply left the place.

The hotel is overpriced and do not correspond to the relevant level. The staff did not inform us about the spa availability and told nothing about the hotel and any amenities, only gave us the keys and informed on breakfast hours. Jacuzzi in the spa did not work, overall spa area does not look clean and uninvitingly. The room cleanness also was not perfect - dust on the shelves, fingerprints.

The hotel is overpriced and do not correspond to the relevant level. The staff did not inform us about the spa availability and told nothing about the hotel and any amenities, only gave us the keys and informed on breakfast hours.Jacuzzi in the spa did not work, overall spa area does not look clean and uninvitingly.The room cleanness also was not perfect - dust on the shelves, fingerprints.

the buffet wasn't good and the service at the buffet is very bad ( they are not replace the plates when is finished, no spoons to serve the food, only one spoon for the hole buffet ) and the food not tasty. Also I disagree the fact they enforce you to put a shower cup in the swimming pool and you have to buy it ... very unusual

the buffet wasn't good and the service at the buffet is very bad ( they are not replace the plates when is finished, no spoons to serve the food, only one spoon for the hole buffet ) and the food not tasty. Also I disagree the fact they enforce you to put a shower cup in the swimming pool and you have to buy it ... very unusual

Disappointing for the price. This WAS once an amazing hotel. It just seemed a bit worn down and understaffed. Couldn’t find anyone to help us in the spa area. Hot tubs were empty. Staff and service at breakfast was horrible. There were a few older businessmen who were being served like royalty at the “buffet” breakfast while the rest of the hotel guests were getting zero service. And the hotel wasn’t busy at all. The lobby and Pool areas were nice.

Disappointing for the price. This WAS once an amazing hotel. It just seemed a bit worn down and understaffed. Couldn’t find anyone to help us in the spa area. Hot tubs were empty. Staff and service at breakfast was horrible. There were a few older businessmen who were being served like royalty at the “buffet” breakfast while the rest of the hotel guests were getting zero service. And the hotel wasn’t busy at all. The lobby and Pool areas were nice.

great hotel

Older property which needs to be renovated

Older property which needs to be renovated

It is a perfect and nice hotel

Nice Hotel in good location but this Sofitel has the worst service, the food was mediocre, expensive and the way they served it was pitiful. Even after I mentioned it to management, they still served me the wrong stuff and not tasty, no napkin, no cutlery, no salt and pepper on a dirty tray. The breakfast I was served, was missing eggs, orange juice and lot more. I am enclosing 2 photos. The air conditioning didn’t work probably. I had a luxury room but no CNN and after 2 days, they finally send a technician and he couldn’t get CNN on. The only thing that was good was the Personal trainer at the Spa, he was great, knowledgeable and gave me a good workout.

Nice Hotel in good location but this Sofitel has the worst service, the food was mediocre, expensive and the way they served it was pitiful. Even after I mentioned it to management, they still served me the wrong stuff and not tasty, no napkin, no cutlery, no salt and pepper on a dirty tray. The breakfast I was served, was missing eggs, orange juice and lot more. I am enclosing 2 photos. The air conditioning didn’t work probably. I had a luxury room but no CNN and after 2 days, they finally send a technician and he couldn’t get CNN on. The only thing that was good was the Personal trainer at the Spa, he was great, knowledgeable and gave me a good workout.

It was excellent

Great staff, beautiful views, delight to be there

Great staff, beautiful views, delight to be there

They were not answering the phone for over a hour. Although I called all possible ext on hotel phone as well as the main number using my cell which was also busy or not working. Order breakfast at 10am did not recieve breakfast until 1110am. Usually they are better but this week not.

Very friendly and helpful staff. Unfortunately, this Sofitel is let down by its old and in need of maintenance building. we've had the pleasure of staying at a number of Sofitels in the past and this facility is much below the expectations set by other Sofitels.

The hotel is old and needs renovation! Τhe quality of the bath- and the bedroom was once good but out of days!

Charged full night , although airline canceled all trips . Did call property but they kept blaming Hotels.com and hotels.com blamed the hotel t self for not accommodating me . Unfortunately I had to stay because I reserved my stay from 11-12 and 13-17 -2020 !

The reception girl was a little unfriendly. The rest of the persons super nice

The reception girl was a little unfriendly.The rest of the persons super nice

Everything was perfect, just the food a little bit too pricey

Nice staff and lots of security, so felt very safe there.Not much in terms of onsite food, other than the restaurants. Would be ideal if there was a shop to buy snacks and incidentals, as the property is not within walking distance to other services.