We paid a lot of money to stay at this place, one king suite with beach view 1. The shower was dirty 2. The hottub didnt have hot water 3. The phone to call the reception didnt work 4. No housekeeping we stayed 5 days and they did not come, i went to reception to request to clean the room and they did not change sheets 5. No room service, you cant order food 6. The have 1 or 2 bellman for the whole resort who would drive you in a golf cart to your room since you can only park right at front by the entrance if they are not available you have to walk this whole resort back and forth or if they are busy you have to just sit and wait 7. Everything closes super early and open at 9am I spoke to ghe manager Maria and she did NOTHING "i apologize for the inconvenience" then promised me a bellman to pick us up to leave to the airport when checking out and no doorman came we had to walk the whole resort with our luggage, i couldnt call the front desk because the phone didnt work, very very bad service, but the doormans were nice i fellt bad they overwork them to save money but they charge you a good amount for everything

I recently stayed at Divi Resort, and unfortunately, my experience was far from satisfactory. One of the biggest issues we encountered was with housekeeping. Housekeeping didn’t start until 9 a.m. each day, and even then, it would take anywhere from 2 to 5 hours for someone to finally bring us towels. This delay was incredibly frustrating, especially since the cleanliness of our room left much to be desired. Our room’s floor was filthy upon arrival, and despite multiple requests to have it swept and mopped, it was never properly cleaned. It became clear why when housekeeping finally arrived—it was mostly older ladies who were responsible for maintaining the rooms. We felt bad for them, especially considering the resort section we stayed in had no elevators, forcing them to climb flights of stairs multiple times a day. This is not only unfair to the staff but also directly impacted the quality of service we received. I suspect that the heavy cleaning equipment, including the tools needed to mop the floors, was simply too much to carry up and down all those stairs. This isn’t the fault of the housekeeping staff; it’s an issue that the resort management needs to address immediately. The front desk seemed powerless to enforce anything, which was frustrating. A resort of this caliber should be ashamed of its lack of consideration for both guests and employees. On a positive note, the food at the resort was quite good, the staff at the restaurants and bars were amazing.

Most of the staff were extremely friendly. Seabreeze restaurant and Gizmos were amazing but the other restaurant options were lacking. Loved the pools and decks. Our room was Clean and suitable even though it was older. We were disappointed in the beach clean up, seaweed sat for days with little effort to clean it up. We also thought the concierge were a little pushy for the time share presentation.

Had a great time and plan on returning

We had a nice stay at Divi Little Bay Beach from 8/11-8/17. Pros- The beach and water was beautiful, multiple pools, food was above average, with numerous choices at each restaurant, quiet atmosphere, great for shelling, quick ride from airport, felt safe, easy to walk to everything. Cons- Service is slooooow. Being from NY, I know that traveling to the Caribbean usually requires an adjustment in expectations for speediness, but upon arrival there was only 1 person doing check-ins, which made it take over 30 minutes just to check-in and be told our room wasn't ready. Service at dinner is also slow. Prepare to be at the restaurants for up to 2 hours just to have an app, entree, and dessert. Some nights we didn't mind this and others it felt like our order was forgotten. Also, if you don't do the AI option, food is very expensive. Shops on the property close by 5/6 so theres no shopping after dinner. Overall we had a nice time. Ernesto had rolled by on Tuesday and caused waves and seaweed to wash ashore. I was disappointed to see it take multiple days for the grounds staff to clean the beach for guest use. It was clear people were getting frustrated. Some staff seem to work very hard while others are often seen sitting around, not doing much. If you are looking for a resort that has a lot to do, this isn't it though. This resort is really just a beautiful, quiet place to relax.

It was a great stay, tropical storm and all. Staff went out of they’re way to accommodate us.

Some of the staff was fantastic. Others were down right rude. The resort itself has so much to offer for the price but staff is very important to us. Coming to a new island you’re looking for the friendly vibe and feeling welcomed. The head of entertainment at the resorts was top notch. Everyday he seemed genuine and was making sure everyone had a good time. His energy was contagious. Jay, Sandy and Pierre were wonderful. Some of the female bartenders at gizmos were rude and we were ignored when wanting service on more than one occasion. Many other guests said the same thing. During the tropical depression many workers asked if we needed anything. The resort is worth trying. Beach is beautiful and so is the property

Very quiet low key resort Absolutely loved it and will be back Rooms clean, we stayed in new oceans part Really loved this place

I recently stayed at Divi Little Bay Beach Resort, and while there were aspects I thoroughly enjoyed, there were also significant areas for improvement. Pros: The location is spectacular, boasting one of the most beautiful beaches I've encountered. The cleanliness of the rooms also met my expectations, ensuring a comfortable stay. Cons: However, my experience was marred by frequent electricity outages, occurring approximately 5-6 times per day, which is quite disruptive. Moreover, the Wi-Fi connectivity was disappointingly unreliable. In today's digital age, consistent and fast internet is a necessity, not a luxury, especially for working professionals like myself who need to stay connected even while on vacation. Despite inquiring about a business center, the initial response from the staff directed us to look for alternatives in town. It was only later revealed that there was a "Hospitality Center" within the hotel that offered slightly better, yet still underwhelming, internet service. Summary: The natural beauty of the beach and the pleasant weather were highlights of my stay. Nonetheless, the issues with electricity and Wi-Fi, coupled with mixed responses from the staff, significantly detracted from the overall experience. It's crucial for Divi Little Bay Beach Resort to address these infrastructure and service shortcomings to truly match the expectations of its guests.

Staff, property and beach is excellent

Great stay. Beach was amazing. Restaurant on the beach, great evening vibes.. loved all the pools

Wonderful beach. Safe. Most staff helpful and frienbly. Many items in room did not function properly...refrigerator leaked, no lampshade on bedside light, ceiling light switch did not work. Reported all, some addressed some not. Room waa not as clean as on other visits. Ice machines did not work.

It’s a very beautiful beach resort with amazing views with everything you would need on resort grounds. There is taxi service available right at the entrance of the resort if you do choose to not rent a car. The staff were very welcoming and kind. There are also events that take place on the resort hosted by staff members so you’ll never be bored while having lunch or dinner. They even plan activities like walks that are at no charge to you. I will definitely be back here when I visit St. Maarten again!

The beach and water was amazing!

It was amazing the room was nice, had a balcony with beautiful views, drinks were on point, breakfast was great, and the staff were hospitable and absolutely amazing!

We enjoyed that were several pools and restaurants on the property, plenty of places to lay by the pool or beach. We had actually been booked to stay at the BelAire for the week and there going to spend a night at the Divi on our last night. The BelAire's air conditioning went out and they put us up in the Divi for the week. The front desk was very accomodating to merge our reservation so that we didn't have to pack up the room for the last night and move to what we had originally reserved. The Brunch buffet that we being served was not great. The food was cold and just not great. The Couch and the bed in the One Bedroom Suite was so uncomfortably hard! We ended up sitting at the dining table when we were in the room. The wifi didn't work most of the week. Although we didn't go on vacation to be plugged in to the other parts of life, we did want the option to look up destinations, restaurants, etc and we weren't able to do that like we wanted to. It is one of the nicer places to stay on the island. I would stay there again.

Beautiful property

For a first time trip the stay was amazing. The resort was close enough to everything off property so we didn’t get lost and the were just able to enjoy ourselves.

We loved our stay at Divi. The area is beautiful. You don't have to fight for beach or pool chairs. The restaurants are great. Yes, the rooms could use some upgrades. But we weren't there for the rooms. The ocean views from our rooms were amazing. Just go, and enjoy!

I would say this is the most terrible experience I had as a frequent traveler. I went to Divi little Bay beach resort as this is an “an inclusive”. Although I paid the all inclusive price, I was stopped from ordering if I wanted an extra appetizer or extra entree even though it’s an “all inclusive”. This is disgusting and there are no buffets at all. I came to Saint Martin last year, a different resort and had a great time so I decided to come to same island, different resort but never again. Why am I being stopped for a service I paid for? This is truly disgusting and an evil way to control what I paid for. I didn’t steal, I straight up paid for it. Also I brought my 3 year old toddler who was also charged adult fee when I investigated further. The cherry on the cake- toddlers are difficult to deal with. My toddler didn’t want to eat his dinner so I figured I’ll take it to the room and feed him upstairs. The waitress ( older lady, heavyset, Dominican) started showing me the policy and saying she cannot give me a container. Then she started to let the other waiters know to not give me a tray for my toddler. This is truly disgusting. The restaurant was called seabreezs restaurant and bar. I complained to the manager who listened to me. I should be redeemed for my toddler or something. How are you charging an adult fee and then not giving his food to go in a container if he doesn’t want to eat at the restaurant. Someone help me because this is unfair and disgusting and unjust.

Beautiful location. Rooms in the older side of the hotel are dated but clean and nice. Great beach. Staff was AMAZING.

Staff was rude almost everywhere, dinning, bar, towel exchange. Our shower drain was clogged, had to call many times to get it fixed. House keeping only did half their job each day, had to call for soap, coffee cups, towells, Tp. Beautiful resort, it needs new management from the top down.

I really liked this property overall…..however there is barely little to no entertainment at night. Everything shuts down between 9:30 pm to 10pm. This is good for someone that’s just wants to relax at beach and pool. Staff was amazing and food was pretty good. I would go back but maybe during high season.

After my check in, needed to wait 40 minutes to get a golf car to take me to my room with my luggage. It was impossible due to the distance and the hotel's infrastructure to reach the room on foot. Second inconvenience at the hotel: Arrived at the hotel with some heavy bags, so I needed the golf cart services to bring me to my room. I arrived at the lobby and requested the service. The bellboy told me to please wait 10 minutes because there were some check ins happening so he can be able to bring more people to their room including me. After waiting for 10 minutes I noticed the bellboy picked all the luggage's with the other tourist and leaving me. I asked him why he was leaving me if I was there waiting for you to bring me to my room? Then he told me that I needed to wait until he was back. Of course I was really mad and disappointed about it. It was unacceptable to be threaten like that. Tirth inconvenience at the hotel: Check-out day My flight was at 8am so I requested the golf card service at 6:30am to help me bring my luggage to my car. My checkout needed to be at that time for me to be able to make it to my flight. When requesting the golf card I was told that it was not possible to get it at that time because their shift was starting at 7am. That I needed to figure it out. After this answer I requested to speak to a manager, but I was speaking to the manager.... After all these unpleasant situations I would never go back or recommend this hotel to anyone!

The least I can say about the service staff that they are not friendly, not too many dinner choices. The Beach is managed by a third party not hotel management, the beach attendants are rood .No umbrellas after 5pm and there is no sign that explains it. Porters staff and Ocean Breeze restaurant staff are the best thing in this resort.Also Swimming pool area is good. Where I stayed the rooms furniture are ver old , not clean and smells. Also the bathroom ceiling paint was cracked.

Transportation is expensive

Property was beautiful. Not in walking distance to anything so you would need a car. but would definitely stay again

The Divi is a beautiful resort with breathtaking views, however, at times the staff does not address details, we had asked for an upper floor room and was given a ground floor unit that we had to asked to be change. Also, with additional eating venues wait staff should be more attentive to patron's needs.

We had a great time at Divi Little Bay.

Average place. Food was ok. Staff was somewhat friendly depending on where you were. They don’t like you asking for upgrades so there was no VIP service at this hotel. The beach and ability to snorkel right out your door were the best benefits to us.

The resort is beautiful and clean. Loud partying at night in room next door at 3am was not enjoyable. Some of the staff were not attentive or friendly..

snorkeling dislike was having to sign meal and bar check every for all inclusive