I truly loved everything about this hotel!!! Thank you for making my stay so memorable.

The overall service was incredible, from the check in through checking out the moments were injouable

Not all promised service outcomes actually come to pass.

The Ritz Carlton is fantastic! Wonderful front desk staff (David is number 1). Room service was timely and the food was excellent. Make sure you stay here when in DC!

Just great

Ritz Carlton always does a great job with cleanliness, service, and dining!

Excellent

Alright so as for my stay, everything went perfect, well Just a heads up if you are visiting from out of town, please do not get a rental. You will be better off taking a uber/lyft to your destination far away. Driving in and out of here is a nightmare, and I wouldn’t wish it on anyone. Everything from casual bars and restaurants to upscale places are within a 10 minute walking distance, there are some places I reviewed in DC that are included. Plus, you can avoid wasting the 40-60 dollars daily parking as well. almost but I still gave it 5 stars. I came for my birthday and while alot of people expect perfect service from the Ritz because of its reputation, and price, I have learned from prior stays with this Hotel in other locations, execution is key. My host Kenneth, and Zele were very welcoming, pleasant and courteous. Whenever an issue arose, they apologized and offered solutions which I encountered my first night. I went out with my friends to do some pre-birthday celebration and came back with leftovers worth 200.00. When I came back to my room the fridge that was in there was the honor bar already stocked with wine beverages which if I removed would be charged to me. I needed the space for my food and even if I temporarily removed the items, my stuff still wouldn’t fit. I was too drunk to go back downstairs so it was just wasted food. I brought this to Zele, and Kenneth attention and they apologized and advised I can bring any leftovers to the front desk for them to

Great service and property!

All good

Great room and amenities

The room I reserved for my Mom wasn't ready when we checked in. She had to wait over 20 minutes and when her room was finally ready the heat in her room broke down. She had to spend the night in a different room. Eventually, My Mom was placed in a nice room with working heat. Once Mom was settled we had a wonderful and relaxing New Year's weekend.

I’d like very much the comfort and the location of the hotel

It was a good stay. The staff was attentive to our needs.

A bit old, room's furniture needs upgrading

I stay at this property at least once a year for a conference and I’ve always been more than happy with my stay.

This was our first time staying at this property and it was a wonderful experience. The staff was extremely attentive and friendly. The physical property was elegant and refined. We will absolutely stay here again.

Nice place. Could do better!. Not rhe best ritz i have been. This ritz will rate 3 stars out of all the ritz i have been. Not grand enough

The customer services was off the charts!

We enjoyed our short stay/1 night at tithe Ritz Carlton on 22nd Street. The front desk team was awesome and so accommodating to my request that I had prior and during my stay. The concierge staff was nice as well and very helpful. The hotel was clean and I loved the 5:30pm cookies that was available for the guest in the lobby. They were delicious. The restaurant food was decent, I paid $11.00 for 2 chocolate chip cookies that weren’tthat great and hard. Otherwise, it was okay. My only negative would be that they charge $75 to use the microwave. I went to dinner in town and brought back food and sis not feel like paying more than the cost of my dinner just to heat it up. I think they should have an available microwave for guest to use especially with how much you pay per night for the rooms. Other than that I’d stay there again as it is close to everything and only 16 minutes from Ronald Reagan International airport:)

I really like the hotel property, it is clean and luxurious. The morning coffee and newspaper service is really considerate. The location is convenient with a lot of dining options and close to most of Washington's landmarks. However, my room wasn't ready at normal check-in time. I have stayed in many hotels and this was the first time the room wasn't ready upon arrival. My wife and I had to wait almost an hour for the room to be ready. Although Nick was super polite and offered us $60 breakfast credit, it still left a very unpleasant experience with us. The other thing is, I called the hotel a day before arrival to confirm EV charging, I was told that there were two charging stations in the hotel. After I arrived, valet parking said no charging station for hotel guests (charging station only for residence, but I clearly said I would stay in the hotel to Front Desk). As a result, I had to drive 2km to George Town for fast charging. Not sure why the front desk and valet are not on the same page with this. In terms of the gym, not sure why hotel customers have to pay $15/per person per day, first time this happened to me after many hotel stays. Taking my stay at St Regis Manhattan for example, the EV charging is available even not within their own garage, hotel room is ready even we arrived 2 hour earlier. Overall, the hotel itself is very nice, but there are just too many details that need to be improved for a reputable brand.

Polite concierge, good check in, bottle of water in room.

I liked the property overall! I thought the shower was a little tight considering how much the room costs! The room was small. The young lady who checked me in didn’t share the procedure of the bellman - when my luggage would be brought up to my room. I was late arriving at my engagement because I was told that I needed to let the front desk know when I returned.

Good location, nice hotel, very very helpful staff. Food options were lacking to say the least. I was given a less than ideal room-- I think Expedia rooms are not the best rooms.

Nothing to rave about. Seems below average for Ritz Carlton standards. Rooms are a little musty and dated. Tiny shower. No coffee in the room. Better options in DC.

The Ritz Carlton Washington is the Best place to stay to see the city. The staff are attentive to everyone and rooms and hotel very clean! Thanks again on a great stay Tim M

What a delight for the excellent service at the valet parking, reception, quadrant staff, and house keeping!

What I liked best about this hotel was the spectacular gym. It had everything and more. This hotel provided exceptional services in all areas. High quality, high performance, friendly and enjoyable. This is definitely the hotel to select if you want to pamper yourself and your family.

The location. The hotel. The staff. The room size. They are all perfect! Oh and the room service selections!

It wasn’t like i expected, they had no mini bar in room or coffee machine in the room. The food in the restaurant was ok

Great stay. Wonderful & helpful staff, wonderful services. Top marks all around.

The staff bent over backwards to accommodate our unique situation. I do wish there were a pool on site with lounging possibilities, but there's not much that can be done about that! Everyone was so nice, and the room was immaculate. Definitely 5 stars!