Lovely location

Customer service rep had a no so professional attitude. Elevator out of order and the stairs nearest our room there was only one access, a propped open emergency door. Sometimes it was peopped sometimes it wasnt. First couple days only coffee cup offered was a 4 oz cup 👀. The water never turned hot. The housekeeping and maintenance staff did make the stay a little more worth while.

Need lil more improvement

Elevator was not working, a/c was not able to get rid of the humidity, I won't be staying here next time I'm in town

The elevator didn’t work and I had to walk up three flights of stairs with my luggage

The elevator was out of order. As a person with health conditions, climbing 3 flights of stairs was bad. Nothing was done for this inconvenience. I reserved a queen studio. The bed slept like a standard full.

IT WAS GOOD FOR THE PRICE , ELEVATOR WASNT WORKING , COULD NOT ENTER THROUGH THE DOORS NEAR OUR ROOM, SMELLED MOLDY AND TUB AND TOILET DRAINED SLOW.

When we arrived at 11pm, the Elevator was out of service. Only room was on 3rd floor. We were not able to manage the stairs so had to find another motel.

A 1 service

Didn’t like anything. Would never stay here again. Can not believe you keep it in your portfolio

Room was stuffy and the carpet in the hallway damp and smelly.

Smelled horrible. Mold on ceiling and walls. Absolutely awful.

The lobby smelt like mildew, the bathroom needed updates and the bed was not comfortable.

The lady at the front desk was very accommodating and was able to provide a first floor room for us. The room was clean, but very well used could use some updating . The elevator has been done for several months per the front desk although there is no mention of this on Expedia's site when booking the room.

I stayed in this hotel in 2018 and it was great. July 2024, not so great. Sone of the staff was nice but most of them were very unfriendly. The breakfast may as well not been served.

The Elevator was not working. I didn't know I would get a room on the 3rd floor which used to or still allowing smoking. The entire floor smelled like tobacco. It was nice the attendant allowed me to check in an hour early.

Dirty, musty,mildew& and inconspicuous activity

We had a good nights rest. Beds were very comfortable. The elevators were not working, people that have ailments can’t do the stairs too much

This property is overpriced. It was the worse stay. The elevator wasn’t working and I was placed on the 3rd floor. I wasn’t notified about the elevator until I checked in. The front office said the elevator would be down for the next couple of months. The hotel is dirty. I didn’t eat breakfast due to the cleanliness of the hotel..lack of. The AC wasn’t working on the staircase and the AC wasn’t working in the hallway after climbing 3 flight of stairs. I do not recommend this hotel to a field rat.

Stayed overnight from a long drive. Check in was easy. Place is rundown. We decided to skip the breakfast since it was not that great anyway. Just good for a one night stay overall.

The front desk staff were friendly. The elevator was out of order and the staff did not say anything until after I checked in. My room was on the third floor and had to tote luggage up and down 3 flights of stairs. The room itself wasn’t clean properly. The bed spread had cigarette burn marks. The bed I slept in had hair in it. The breakfast was sparse. My experience was a horrible one and I will not return. I would not recommend this hotel.

The smell inside the hotel was horrible. It smelt like an old wet stench that have been hanging around for years.. I purchased two rooms...in the blind,through Expedia. My worst Hotel experience ever!! The man did attempt to accommodat. My family members were in room 125. after taking one step into the room, the smell was so bad, I immediately went to the front desk and ask for some kind of deodorizer. The room had a stuffy wet stenchy smell, like it once had mold in it. and smelt like a long term wet stench. the smell instantly stuck to the hairs in your nostrils. The Linen and spreads looked like they were previously used.There were traces of mold on corner of one mattress, and a damp wet stain that appeared to be a urine stain on the corner of the other mattress. The furniture was badly stained and dirty (room chair and window cushion). I would have never allowed anyone to occupy these two rooms. In the other room (129), the smell was just as bad as room 125, spraying the room with deodorizer didn't help. There was a small puddle of water on top of refrigerator waiting to evaporate, one half of the toilet seat in the bathroom was broken and wouldn't stay in place when you sit on it. the linen on both beds had multiple small black matter and somebody's hair still in it. The room chair and window cushion were filthy. although we were move out of both rooms,and into different rooms on the second flr, the quality of the rooms remained the same, and the elavator was broke.

That Hotel was TERRIBLE!! I couldn't even stay there. It reeked of Marijuana and just dirty. Smell of mildew grounds needed some care. I advise NOONE!!! I mean NO ONE to use this Hotel!! One lady came down and Demanded a refund!! Drapes was hanging off rod, just raggedy!! It needs to be SHUT down!! Need to consult Lawyer for FALSE advertisement!! RUN!!!

Other than the elevator being out of service, it was a nice motel.

Property was extremely rundown. The elevator was out of order. The toilet was not working properly so we had to change rooms. The breakfast was really limited. Plus size, the people at the front desk were friendly and polite.

Cleanliness and convenience.

Location of property was idea but the cleanliness of the room was not it. Trash and dirt behind beds and refrigerator.

the hallways smelt like urine and the wet carpet , the elevator did not work , had to walk upstairs with a newborn in a carseat . terrible . toilet seat was broken all the way off and shower curtains was dirty . I was so disappointed I had a newborn with me worst experience ever.

It was not what I expected I had to changed my bed sheets the Federator and microwave didn’t work in it was hot as hell

I'd like to start with the kindness and friendliness of the staff. They were super accommodating, upgraded my room for free, and dealt very patiently with upset customers. The reason that they had upset customers was that the only elevator in the building wasn't operating so you had to walk your luggage all the way to one end of the building before you could drag it upstairs. They had an Alhambra machine in the lobby that stayed completely dry the entire time. The first room that they gave me had a guy next to me that had the tv on super loud all night long and the fridge and the tv didn't work in that room. They were very kind and switched me to an upgraded room, but it smelled like urine! Broken down cars in front, etc. It was a little rough to say the least!

Huge health and safety risks. The beds were damp, everything smelled like mold well everything except the lobby it smelled like weed and mold. There were dehumidifiers in the hallways trying to dry the carpets. The doors didnt even lock making us feel very unsafe. We booked two rooms after one person in our group got ill from the damp and mold they had to leave. We requested a refund which im sure Ill never recieve the woman at front desk made that pretty clear. I was told the hotel canceled the rooms on their end but hotels.com would not give me a refund. Im all about getting what you pay for but this place shouldnt even be aloud to be open. They offered to move rooms from there it only got worse. One room didnt even have working lights which was probably a good thing so I couldnt see what sticky mess I was standing in. They also offered a room with 1 double bed and a badly smelling and stained loveseat to a group of four.

The entry hall had a strong odor of an illegal substance. The lights in the room flashed constantly. The shower head was mounted 3 feet from the tub floor. The coffee maker was missing the single packet holder so you couldn’t brew coffee in the room. The elevator was broke so I walked stairs to the 3rd floor. The stair well has extremely hot and had a strong smell of mildew.